Site Reliability Engineer II

The Walt Disney Company is seeking a skilled and collaborative Site Reliability Engineer (SRE) to join the Enterprise Technology team. This team designs, implements, and supports infrastructure, tools, and services that power both internal and customer-facing applications across Disney’s global business units.

As an SRE, you will ensure the reliability, scalability, and performance of complex systems and applications. You’ll bring expertise in cloud infrastructure, automation, and DevOps practices, and work closely with cross-functional teams to deliver high-impact solutions that support Disney’s mission of innovation and operational excellence.

Key Responsibilities

Infrastructure & Application Support

• Design, implement, and support infrastructure and services for large-scale production workloads.
• Troubleshoot across the full stack: network, server, OS, application, database, storage, and identity/access management.
• Provide expert-level support for Linux-based systems and intermediate-level support for Windows environments.

Cloud Engineering & Automation

• Deploy and manage environments in AWS (VPC, EC2, S3, Fargate, Lambda, CloudFront, ALB/ELB, IAM, RDS).
• Contribute to multi-cloud strategies with exposure to Azure and/or GCP.
• Develop infrastructure as code using tools like Terraform and Chef.
• Build and maintain CI/CD pipelines using GitLab CI, Jenkins, or similar platforms.

Monitoring & Observability

• Implement and manage monitoring platforms such as Datadog, New Relic, and CloudWatch.
• Analyze system performance and proactively identify areas for optimization.

Collaboration & Communication

• Communicate effectively across teams and stakeholders through documentation, chat, and verbal updates.
• Contribute to a collaborative and inclusive team culture.
• Participate in incident response and postmortem processes.

Basic Qualifications

• Minimum 5 years of experience in Site Reliability Engineering or DevOps roles.
• Expert-level experience with AWS and Linux server environments.
• Proficiency in scripting and programming languages: Terraform, Chef, Perl, Python, Go, JavaScript.
• Experience with container technologies (e.g., Docker).
• Familiarity with data formats like JSON and XML.
• Hands-on experience with code repositories (GitHub, GitLab).
• Strong understanding of CI/CD practices and tools.
• Excellent communication and documentation skills.
• Collaborative mindset with a positive, team-oriented attitude.

Preferred Qualifications

• Exposure to Azure and/or Google Cloud Platform.
• Experience with service mesh, Kubernetes, or serverless architectures.
• ITIL or SRE-specific certifications.
• Advanced training in cloud architecture or DevOps methodologies.

Education

• Required: Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Electrical/Electronics Engineering, or equivalent professional experience.

Key Attributes

• Strategic thinker with a broad perspective on cloud platforms and enterprise reliability.
• Collaborative team player with a positive, inclusive attitude.
• Results-driven with a focus on delivery, quality, and customer satisfaction.
• Strong problem-solving skills and ability to work under pressure.
• Commitment to Disney’s values of innovation, excellence, and storytelling.

Decision-Making & Supervision

• Operates with moderate autonomy and technical ownership.
• Responsible for executing technical tasks and contributing to team goals.
• Makes independent decisions on implementation and troubleshooting.
• Collaborates with senior engineers and leadership for strategic alignment.

Why Join Us?

At Disney, technology powers the magic. As part of our Enterprise Technology team, you’ll help build and maintain the systems that support our iconic brands and global operations. We offer a collaborative work environment, opportunities for growth, and a culture that celebrates diversity, creativity, and innovation.