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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Media Engineer II

ID de la posición 747598BR Ubicación Bristol, Connecticut, Estados Unidos Business Direct-to-Consumer and International Fecha de publicación Apr. 23, 2020

Detalles del empleo:

Working at The Walt Disney Company inside DTCI-Technology is unlike anything else. That’s because we are always finding new ways to interact with guests/fans that are passionate about all platforms we support. When you have the latest technology, game-changing ideas and world-class talent on your team, every day is extraordinary.
DTCI-Technology operates a high volume and fast-paced environment where it relies on a highly skilled team of engineers to solve problems in real time in order to avoid service disruption to our end users.

The successful candidate must have superior troubleshooting skills as well as knowledge and experience specific to PCR’s, Studio’s, Transmission, and Evertz router systems.


  • Work as a member of the DTCI Technology team and the division’s Media Engineering & Operations team to implement state of the art production control rooms and distribution systems at our headquarters in Bristol Connecticut.
  • Respond to and resolve issues that affect show production and content distribution across multiple DTCI networks.
  • Troubleshoot and diagnose issues affecting all elements within our ecosystem.
  • When required perform preventative maintenance on all TV broadcasting systems and equipment, such as production switchers, Intercom panels, Broadcast PC’s located within the PCR, Audio console maintenance, Evertz 7700/7800 frame controllers and associated cards, and other critical PCR based broadcast production equipment.
  • Respond to and resolve Broadcast facility issues and perform oversight and maintenance on key Transmission/RF contribution and distribution systems.
  • When required, perform preventative maintenance on all TV broadcasting systems and equipment, such as MPEG Compression systems, Encoders, Multiplexers, Modulators, Protection Switches, Uplink Based Conditional Access and Decoder Control, Integrated Receiver Decoders (IRDs), switchers, consoles, playout servers, cameras, robotics, and electromechanical equipment.
  • Monitors the performance of systems; maintains system configuration history of changes, troubleshoots and participates in repairing systems problems and failures, participates in leading or leads the maintenance of systems, installs software patches, updates etc., to resolve and avoid service problems, and troubleshoots system problems as they relate to these services.
  • Responds to system outages, malfunctions, and related technical problems, and conducts diagnostic testing, repair and replacement activities necessary to solve routine, specialized, and complex problems.
  • Develops and implements effective preventative maintenance and diagnostic/solutions, techniques and procedures.
  • Coordinates and / or performs upgrades to system hardware and software; coordinates the activities of technicians involved in the deployment and configuration of the systems, and with vendors on moves, additions and re-locations of systems or equipment.
  • Foster collaboration with production team members to best understand their use case for PCR production equipment and develop solutions with our production partners and our design engineering staff to curate and implement needed changes.
  • Participates in planning or plans for the facility infrastructure; participates in evaluating or evaluates new technologies, in researching network and system configurations for future implementation of DTCI’s systems.
  • Maintain up to date operational procedures to support daily productions and emergency recovery scenarios.
  • Generates and organizes required project technical documentation required to support and operate all company broadcast facilities.
  • Monitors project progress and periodically updates project schedules, noting achievement of milestones and issues requiring resolution.

Experiencia laboral requerida:

  • 2+ years of experience in PCR Engineering Support.
  • Experience with High Priority / High Visibility live television production.
  • Demonstrated experience Grass Valley Video Production Switchers (Kayenne / Kalypso)
  • Demonstrated experience with Evertz EXE / EQX Video Routing systems (Router operations and panel interaction)
  • Demonstrated experience with Lawo Consoles / Riedel and RTS communication systems
  • Strong background in Broadcast Engineering fundamentals which include:
    • Video Timing
    • Signal Flow
    • HD video standards
    • Signal format changes
    • Audio standards (AES / Embedded SDI / Dolby)
  • Demonstrated ability and skill for component-level troubleshooting required on Studio equipment, Power Supplies, Video and Audio connections, Brainstorm Virtual sensors, Studio Pedestals and Robotic Camera Pedestals, and other associated stage / PCR equipment.
  • Demonstrated understanding of signal routing control systems to route video/audio and IP signals.
  • Must be knowledgeable of the different video/audio CODECs used in program transmission.
  • Has in-depth experience providing Highly Availability Windows/Unix/Linux environments.
  • Has a solid understanding of SCSI, Fibre Channel, SAN, NAS, RAID and I/O Storage Sub-Systems. Principles.
  • In-Depth experience with FTP, SSH, HTTP/S, SNMP, and DNS.
  • Familiarity with television transmission operations, MPEG and JPEG CODECS, and ASI stream analyzers
  • Knowledge of basic Networking concepts such as: Routers, Switches, Subnetting, Ethernet cable installation and termination and proper cabling to support service inputs/outputs and plant integration
  • IP multicast, SDI, ASI, Analog Audio, AES audio, HDMI, Display Port, Component, Composite, Ethernet, Serial Data.
  • Experience in the use of specialized electronic test and monitoring equipment including spectrum analyzers, oscilloscopes, network analyzers, broadcast scopes, and transport stream analyzers.
  • Ability to support teleport facilities with a working knowledge of Crystal monitoring systems.
  • Physical requirements and work environment: Ability to climb ladders, work on raised structures and building roofs, operate areal lift platforms, operate forklifts.
  • Has extensive knowledge of television production hardware, software, systems and specifications, TCP\\IP protocols on servers and workstations, systems management and server administration.
  • Advance demonstrated IT skills including TCP/IP networking concepts and equipment, storage systems, redundant computer system concepts, administration, etc.
  • Strong verbal, written and interpersonal communication skills.
  • Experience with Digital Center 1 and Digital Center 2 infrastructure and interoperability with other DTCI production sites (LAPC, Seaport, Charlotte).
  • Ability to mentor other engineers as part of an integrated Media Engineering & Operations Team.

Experiencia deseada:

  • Has an intermediate level of knowledge related to PCR, MCR, ACR, studio, digital, audio, and other broadcast type facilities and their operational use and maintenance.
  • Basic to intermediate computer certification(s) or ITIL Certification
  • Experience/Understanding of ESPN production technologies.

Educación deseados:

  • A Bachelor of Science degree in a Technology related field or a minimum of 4 years of experience in a media/broadcast environment as described above.

Acerca de Direct-to-Consumer and International:

Formado por los negocios de medios de comunicación internacionales de Disney y los varios servicios de reproducción de la empresa, el segmento Direct-to-Consumer & International alinea tecnología, contenido y plataformas de distribución para ampliar la presencia global de la empresa y ofrecer experiencias de entretenimiento personalizadas y de primer nivel a consumidores de todo el mundo. Este segmento es responsable de los negocios directos al consumidor de The Walt Disney Company a nivel global, que incluyen el servicio de reproducción de deportes ESPN+, programado en asociación con ESPN; el futuro servicio de reproducción directo al consumidor de la marca Disney y la participación propietaria de la empresa en Hulu. Como parte del segmento Direct-to-Consumer & International, Disney Streaming Services, desarrollador de ESPN+ y las plataformas de reproducción de la marca Disney, supervisa toda la tecnología y los productos digitales dirigidos al consumidor en toda la empresa.

Acerca de The Walt Disney Company:

The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una compañía líder que brinda diversos servicios de entretenimiento y medios para toda la familia a nivel mundial que opera en los siguientes sectores: redes de medios de comunicación, parques y complejos, estudios de entretenimiento, productos para el consumidor y medios interactivos. Desde su humilde origen como un estudio de dibujos animados en la década de 1920 hasta su preeminente posición actual en la industria del entretenimiento, Disney ha mantenido con orgullo su legado de crear historias y experiencias de primer nivel para cada miembro de la familia. Las historias, los personajes y las experiencias de Disney atraen a consumidores y visitantes de todas partes del mundo. Operamos en más de 40 países y nuestros empleados y Cast Member trabajan juntos para crear experiencias de entretenimiento que son apreciadas por el público local e internacional.

Este puesto es en ESPN Technology Services, Inc. , que forma parte de un segmento comercial que denominamos Direct-to-Consumer and International.

ESPN Technology Services, Inc. es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo sin distinción de raza, color, religión, sexo, origen nacional, orientación sexual, identidad de género, discapacidad o condición de veterano protegido. Disney fomenta una cultura empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo que cambia rápidamente.

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