QA Analyst II, Hulu Engineering Services

Overview:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working here:

• Building the future of Disney’s Streaming, Sports, and Entertainment business: DE&E Technologists are designing and building the backend systems, API’s and mobile applications that will power Disney’s media, advertising, and distribution businesses.

• Reach and Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

About the Organization:

Engineering Services designs, builds, and sustains technology that powers DE&E Technology’s worldwide content production and distribution platforms. We contribute to a series of cross-functional services and technologies, including Quality Engineering, Observability, Developer Platforms, Broadcast Infrastructure and Software, and Networking. The Quality Engineering team validates all Disney-built software before production, including web, mobile, living room applications, media, services, non-consumer-facing products and more. 

We are committed to a diverse and inclusive workplace. The Walt Disney Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Summary:

The Disney Entertainment & ESPN QA Engineering team is seeking a skilled and dedicated Quality Analyst to join our team. As a Quality Analyst II, this individual will work together with the software engineering team and other QA Analysts to define and execute the testing coverage needs for our products that deliver innovative content to our consumer-facing applications across the Disney brand. They will also work closely with the product owners, project management, automation engineers, and various other external development teams. Additionally, this role will require the candidate to be a part of the release team for multiple, sequential releases and participate in all aspects of the software development lifecycle.

Responsibilities and Duties of the Role:

• Execute assigned test cases and test plans. Find, replicate, regress defects and write reproducible steps in our bug database system. Additionally, ensure that validated deliverables meet functional specifications and requirements.

• Participate in sprint plan review meetings to review functional and design specs and understand how those impact features in development. This includes leading supplemental test plan reviews with peers, developers, and product team members.

• Effectively communicate defects to stake holders and developers responsible for products in test and lead various test sessions with key members of the delivery team to ensure functionality of product(s).

• Develop test plans, test cases, and other supplemental documentation as needed while maintaining the QA process. This includes working with our Automation team to translate manual test cases into automated test scripts.

• Work closely with our geo-distributed QA team members to ensure they are fully integrated

Required Education, Experience/Skills/Training:

• Bachelor Degree in related field.

• 3+ years of relevant QA experience.

• Clear communicator (written and verbal) – to ensure ability to write test plans and test cases. To communicate bugs to developers and other stakeholders.

• Ability to focus on deadlines and deliverables – ensures the ability to find the bad defects and bugs quickly.

• Experience with various QA tools and platforms. (ADB, XCode, Charles Proxy, Postman, SOAtest, Selenium, etc.)

• Familiarity with issue tracking software like Jira or GitHub.

• Excellent understanding and knowledge of software quality assurance practice and testing methodologies and tools.

• Previous exposure to API test automation processes and frameworks.

• Experience writing test cases, test plans and overseeing the QA process in its entirety.

• Experience in agile software development teams working iteratively with designers, product managers and stakeholders.

• Comfortable being uncomfortable. Ability to balance multiple projects in a fast-paced and sometimes high-pressure environment, while being adaptable to change.

• Ability to work and participate in a team with an open and collaborative style of communications.

• An analytical thinker, with sharp attention to detail, that has problem-solving and trouble shooting skills.

• A strong passion for product quality and continuous willingness to improve the process.

Preferred Skills:

• Experience with automated test tools.

• Experience executing automated scripts.

• Understanding of how to interpret the results of automated test runs.

• Experience with mobile products/ecosystem, connected devices, or video game testing.

• Experience writing test cases in Gherkin or Cucumber.

• Disney knowledge and fandom.

• A passion for learning and technology!

The hiring range for this position in Seattle is $81,000 to $108,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.