Sr Technical Program Manager

On any given day at Disney Entertainment & ESPN Technology (DEET), we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also redefining Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to improve flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world!

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

• Innovation: We develop and complete groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Business Operations is responsible for global program and project management, capital and portfolio management, resource prioritization, tracking and communication of performance, administrative services, Annual Operating Plan & LRP Planning, Space Management, and other key functions critical to the operation of DE&E Technology division. This position is part of the Global Program Management team which leads the execution of DE&E Technology programs, including scope, delivery schedules and budgets in addition to identifying dependencies, managing risks and quantifying business impact. This role collaborates with Product, Engineering and QA to understand and rationalize strategic roadmaps while providing easy to understand, transparent reporting to leadership during delivery.

Disney Entertainment and ESPN technology is seeking a Senior Technical Program Manager who will be an exceptional addition to our Program Management Team. In this role, you will lead teams through the development, rollout and adoption of several programs that extend the functionality of our core services across Disney+, Hulu, ESPN+ and Star+. You will partner with teams across the organization to coordinate on cross-team initiatives that deliver on business goals & objectives.

We are a fast-paced and fast-growing team where you will have influence over the services and tools built by the team. You will also have an opportunity to learn about the international landscape and challenges in billing, subscriptions, and customer support as our streaming services launch around the world.

What you’ll do

● Lead the release of many large, complex projects from concept to completion by collaborating with engineering teams, product management and developing detailed project plans from development to deployment

● Understand architectural and design specifications. Suggest alternate solutions that achieve business goals and/or drive alternate solutions in order to meet objectives

● Track team progress against timelines and collaborate with teams to determine solutions to get back on-track when the project falls behind schedule

● Engage with the development team to build delivery timelines of feature sets for projects, and be able to sequence the work based on priorities

● Collaborate with other Program Managers to understand cross-team dependencies and prioritize the work to avoid impediments

● Ability to breakdown and reconstruct a problem for better visibility amongst stakeholders, and aim to resolve in a timely fashion

● Ability to prioritize multiple team requests and balance that against other priorities and committed work. Must understand the impact of injecting these requests to the team’s backlog

What to bring

● 5+ years of relevant experience

● B.S in Computer Science or a related technical field, or equivalent experience

● Proven track record with Agile project management in a hands-on role as a Program Manager, Project Manager, or Scrum Master for software development teams

● Analytical and problem solving experience with large-scale systems

● Technical knowledge of architecture and development practices

● Ability to make decisions in ambiguous situations in a fast-paced environment with evolving business needs

● Excellent written and verbal communication skills

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products, and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of crafting outstanding stories and experiences for every member of the family. Disney’s stories, characters, and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to build entertainment experiences that are both universally and locally loved.

Just like the best ensemble casts of our favorite shows, we embrace diversity and are an inclusive environment. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. We are committed to providing reasonable accommodations to applicants if needed during the interview process. We are proud to be an Equal Opportunity Employer.

The hiring range for this position in New York and Washington is $129,900.00 to $174,100.00 per year. The hiring range for this position in California is $124,000.00 - $166,200.00. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.