Business Analyst, Platform Distribution Operations

Business Analyst, Platform Distribution

Platform Distribution Operations develops and supports the distribution of products and services that create value for The Walt Disney Company, our partners, and our fans.  As part of the Platform Distribution team within Disney’s Shared Services, Platform Distribution Operations provides product strategy, product implementation, project management, content delivery execution, event management, and sales support on behalf of The Walt Disney Company for linear and digital products, content and transactional sales with existing and emerging global distribution partners. The team also supports the rollout and expansion of Disney+, ESPN+, Star, Hotstar and Hulu.

An individual in this role will lead multiple projects simultaneously related to content distribution across various lines of business. This person will drive the process for content delivery in support of our, SVOD, AVOD, Airline, Basic Cable, and transactional distribution. This person will be responsible for identifying contractual obligations, creating project roadmaps, leading technical integration calls, tracking project status, troubleshooting issues, and managing all project communication with various teams across The Walt Disney Company and externally with our distribution partners and vendors.
 

Responsibilities

• Identify contractual obligations, creating project roadmaps, leading technical integration calls, tracking project status, troubleshooting issues, and managing project communication with various teams across The Walt Disney Company and externally with our distribution partners and vendors.

• Support the process for content delivery of VOD content across set-top-box, mobile, PC and other digital platforms, SVOD, AVOD, transactional and airlines.

• Manage up-to-date documentation related to the processes, concepts and technical requirements of non-linear integrations for our products and the distribution partners and vendors we serve.

• Participation in supporting the launch of new distribution partners and new content to existing partners.

• Maintain an in-depth understanding of content distribution and the competitive landscape for networks (e.g., ABC, ESPN), transactional, and direct-to-consumer (e.g., Disney+, ESPN+, Hulu).

• Establish and maintain relationships with diverse group of partners within Platform Distribution as well as across the organization including our network and film studios, the technology organizations, legal, finance and other internal stakeholders to collaborate on key operational deliverables and issues.

Required Education, Experience/Skills/Training:

• At least 1 year of related experience in Sales, Systems Management, Content Distribution, Operations, Contract Management, Project Management and/or Product Implementation.

• Ability to manage and properly prioritize numerous near-term projects while also setting a strong foundation for accomplishing medium/long term efforts.

• Show a strong commitment to collaborating within larger teams, and “making those around you better.”  Contributes to the values and success of the overall team.

• A basic working knowledge of the multi-channel video programming distribution landscape including digital media, programming, content distribution, contractual compliance and market positioning.

• Excellent inter-personal, organizational, presentation, writing, customer service and computer skills (Word/Excel/Outlook/PowerPoint) required.

• Strong attention to detail and accountability. Able to see tasks through to completion with minimal guidance.

• Develop strong collaborative relationships with both internal and external partners.  Demonstrates strong leadership capabilities that enable this individual to coalesce a broad internal cross functional team around an agreed objective.

• Evaluates business and content distribution opportunities, understands the traditional affiliate business and implications that the opportunity could have on the larger TWDC business.

• Must thrive in a role primarily driven by projects highly focused on operational and technical requirements.

• Must be able to elicit requirements from various business units across organizational and geographical boundaries and coalesce into a standard protocol.

• Strong conference call and meeting facilitation skills.

• Possess strong analytical skills and technical acumen.

• Has experience with project management tools, techniques and documentation.

• Non-traditional work hours depending on business needs.

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The hiring range for this position in Burbank, CA and Bristol, CT is $77,900 - $95,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.