Customer Information Management Intern, Spring 2025
Aplicar ahora Aplique más tarde Job ID 10100557 Ubicación Burbank, California, Estados Unidos Business The Walt Disney Company (Corporate) Fecha de publicación 01/10/2024Detalles del empleo:
About the Role & Program
Would you like to gain a deeper understanding of customer information management? Then this opportunity is for you! We are looking for a highly organized intern to join us as we optimize the value of customer data for use in building direct customer relationships and delivering relevant customer experiences across The Walt Disney Company’s brands and businesses globally. If selected for this role, you will be led by the Sr Mgr, Program Management & CX.
This internship is a full-time, six-month commitment in the Burbank, CA area from January 2025 - June 2025.
What You Will Do
As an intern, you will support partners across the company and help establish data practices, policies, and capabilities to collect, use, and share data in support of business objectives, while maintaining appropriate consumer data practices. Are you curious about the use of data for marketing personalization and how technology is used to handle website preferences? Apply today!
On any given day, you might:
- Review Disney business unit email promotions for brand and legal compliance
- Coordinate with business unit partners on marketing and data quality initiatives
- Develop and lead regular reporting and analytics on project critical metrics
- Coordinate and maintain guideline documentation and update guest-facing privacy content
- Research customer information practices and user experience of other online properties
- Develop documentation and testing strategies for projects in development to improve guests’ online experience
Required Qualifications & Skills
- Upbeat self-starter who takes initiative - able to balance multiple tasks and priorities
- Strong proficiency in Microsoft Office (including PowerPoint)
- Excellent project management skills, attention to detail, and interpersonal communication
- Curiosity about improving guest experience through personalization and fair information practices
Preferred Qualifications
- Knowledge or familiarity with privacy issues, online registration, and email marketing
Education
- Be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) before participation in the internship program OR have graduated from a college/university within 6 months at the time of application posting OR currently participating in a Disney College Program or Disney Internship
- Currently enrolled or graduated within the past six months majoring in business, communications, technology, or a closely related field
Eligibility Requirements & Program Information
Candidates for this opportunity MUST meet all of the below requirements:
- Be at least 18 years of age
- Possess unrestricted work authorization
- Have not completed one year of continual employment on a Disney internship or program
Additional Information
- The approximate dates of this internship are January 2025 – June 2025, in Burbank, CA
- Full availability required to work full-time hours (approximately 40 per week) for the duration of the internship
- Able to provide own housing and reliable transportation to/from work
- Strong candidates may be invited to complete a phone interview. We highly encourage applicants to print a copy of this role description, so they can refer to it in the event they are selected to move forward in the interview process. Note that this information will not be accessible once the posting is closed.
The pay rate for this role in California is $22.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
Acerca de The Walt Disney Company (Corporate):
En el área Corporativa de Disney, podrá ver cómo los negocios detrás de las marcas más influyentes de la compañía se juntan para crear la empresa de entretenimiento más innovadora, trascendente y admirada del mundo. Como miembro del equipo corporativo, trabajará con líderes de primer nivel para crear estrategias que mantengan a The Walt Disney Company en la vanguardia del entretenimiento. Trabaje junto a personas con ideas innovadoras como usted y aprenda de ellas a medida que empoderan a los mejores creadores de historias para que generen recuerdos para millones de familias en todo el mundo.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en TWDC Enterprises 18 Corp. , que forma parte de una empresa comercial que denominamos The Walt Disney Company (Corporate).
TWDC Enterprises 18 Corp. es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.