Island Operations Manager
Aplicar ahora Aplique más tarde Job ID 10119691 Ubicación Celebration, Florida, Estados Unidos Business Disney Cruise Line Fecha de publicación 24/04/2025Detalles del empleo:
About the Role & Team
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!
The Island Operations Manager provides support, leadership and acts as shoreside liaison for all matters affecting Castaway Cay and Lookout Cay Operations. This role will be the shoreside liaison for Island operations including location operating guidelines, service execution, and coordination of future offerings.
*This is a shoreside position, located in Celebration, FL.
What You Will Do
Provides shore support for all aspects of island operations.
Supports Manager, Island Operations in coordination and execution of island operation including Recreation, Maintenance, Custodial, Landscaping, Pest Control, Tram Operations, Galley, Medical, Security, Animal Programs, and Human Resources.
Partners with all shore lines of business to support the island operation including Disney Cruise Line® Safety, Security and Environmental Policy and Compliance, Hotel Operations, Marine Operations, Technical Operations, Entertainment and Port Adventures, Animal Programs, Purchasing and Logistics, and Human Resources.
Supports with the maintenance and revision of island Location Operating Guidelines, and OJT materials.
Shoreside liaison for island recreation operation.
Supports island recreation product enhancement or change initiatives.
Partner with Walt Disney World Animal Programs for Castaway Ray’s Stingray Program.
Partners with Manager, Island Operations to see that island Crew services and facilities are maintained at an adequate level.
Supports Labor Operations/Scheduling to verify proper and effective management and Cast coverage.
Responsible for adhering to Company policies and standards, and all regulatory and Bahamian requirements applicable to the island operation.
Supports Manager, Island Operations in monitoring performance to see to the highest level of Guest and Cast satisfaction, and financial/operational results for the island.
Other responsibilities and duties as assigned by Managers, Island Operations.
Responsible for the implementation of general safety management responsibilities specified in the Safety Management System (SMS) for areas under their control.
Required Qualifications & Skills
5+ years of Island Resort Operation
Knowledge of purchasing and logistics, executing processes and procedures, proper food safety and sanitation practices, and facility management
Successful ability to create & maintain effective relationships with key partners, vendors, contractors, and industry organizations.
Experience in sourcing, purchasing, invoicing and related systems.
Excellent written, verbal skills.
Ability to travel a minimum of 50% of the year (as driven by business needs) and work outside of business hours.
Required Education
Bachelor’s Degree in Hotel management or equivalent experience
#DCLPJ
Acerca de Disney Cruise Line:
Líder en la industria de cruceros, Disney Cruise Line ofrece un entorno donde las familias pueden reconectarse, los adultos pueden recargar energías y los niños pueden experimentar toda la magia que Disney tiene para ofrecer. Los huéspedes pueden navegar desde puertos de todo el mundo en emocionantes itinerarios hacia el Caribe, las Bahamas, Alaska y Europa, entre otros. A bordo de nuestra creciente flota de barcos y de los destinos insulares de Disney en Las Bahamas, nuestra excepcional tripulación y miembros del elenco brindan el legendario servicio de Disney y un entretenimiento encantador a nuestros huéspedes que solo Disney puede ofrecer.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Magical Cruise Company, Limited , que forma parte de una empresa comercial que denominamos Disney Cruise Line.
Magical Cruise Company, Limited es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.