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Manager-Software Engineering

Aplicar ahora Aplique más tarde Job ID 10129498 Ubicación Celebration, Florida, Estados Unidos Business Disney Experiences Fecha de publicación 08/09/2025

Detalles del empleo:

Manager-Software Engineer Job Description

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Strategic Growth initiatives organization within Technology & Digital for Disney Experiences. It works closely with Marine Technica, Risk Management, Medical, and Food and Beverage Operations within Disney Cruise Line. 

The Manager-Software Engineering will report to the Senior Manager - Technology, Strategic Growth Initiatives.

About The Role & Team:

The Manager, Software Engineer will be responsible to own the end-to-end delivery and sustainment of both custom built and off the shelf Software products for Disney Cruise Line. In addition, will assist Cast member teams in managing priorities, removing roadblocks, and mentoring cast for career growth.  This role will also partner with key stakeholders (Product, Operations, Design, Project Management, etc.) in the delivery of key initiatives from initial concept through funding approval to project completion.

Lead and direct a team of software and system engineers to ensure the DCL Logistics, Medical and Safety & Quality Management applications portfolio are designed for highest quality of Guest and Cast experience including but not limited to a goal of 100% availability, stable and reliable to achieve business objectives and ensure seamless experience.

The candidate must possess the ability to share and communicate ideas clearly, both orally and in writing, to business sponsors and partners, technical resources, and executives, in clear concise language that is the effective for each respective group.

The Manager must be able to manage competing priorities between Capital and Expense initiatives including application stability (incidents), security vulnerabilities and remediation, problem solutions and new business capabilities.  An ability to balance technology and business priorities is key for this role.

What You’ll Do:  

  • Oversee finances and budgets in MyPPM, ensure accurate billing processes, and contribute to forecasting and accrual processes to maintain financial integrity and support organizational objectives  
  • Manage an engineering team responsible for analyzing, designing, programming, debugging, and enhancing software solutions used in various computing environments
  • Supervise delivery optimization of large-scale or sophisticated software programs and systems, collaborating multi-functionally to align with business goals and timelines
  • Coordinate, evaluate, and lead external vendor relationships, acting as the key point of contact, and ensuring contractual obligations are met
  • Proactively find opportunities for technology optimization and efficiency improvements, driving innovation and scalability
  • Craft and build a roadmap for delivering a world class support model and ensure ongoing health and performance of technology solutions
  • Review, augment, and build critical metrics for responsible systems, using visualization tools
  • Engage in estimation and planning across the organization, voicing recommendations, feedback, and solutions from a technical perspective and aligning to the overall project goals to deliver on-time & in-scope
  • Proactively track and assess emerging technologies across the industry to inform strategic decision-making and recommendations

Required Qualifications:

  • Minimum 8 years of related work experience
  • Excellent communication and leadership abilities, to ensure effective growth and development of team
  • Proven experience working with COTS products and managing vendor relationships.
  • Experience with software delivery lifecycle, including front end User Interface and backend service development, and multi-vendor environments
  • Basic understanding of Database platforms (SQL Server, Oracle), network, and server technologies (Microsoft/Linux)
  • Experience working with Cloud Based technologies (AWS)
  • Experience leading and recruiting technical teams, including software engineers, system and platform engineers, software architects, and technical project managers
  • Experience with Agile development approaches
  • Proven experience in monitoring, supporting, and improving application availability and reliability
  • A visionary who motivates teams to excel and fosters creativity, consistently driving excellence in all endeavors
  • An advocate for a diverse and inclusive culture that encourages innovation and ensures every team member feels a sense of belonging

Preferred Qualifications: 

  • Cruise Industry Experience
  • Managing the delivery of large scale Third Party Products

Required Education:

  • Bachelor's or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience


Acerca de Disney Experiences:

Disney Experiences da vida a la magia de las historias y franquicias de Disney con parques temáticos, resorts, cruceros, experiencias vacacionales exclusivas, productos y más en todo el mundo. Disney destaca en la industria de viajes con seis destinos turísticos en los Estados Unidos, Europa y Asia, una línea de cruceros de primera categoría, un popular programa de propiedad vacacional y un galardonado negocio de aventura familiar guiada. Además, las operaciones globales de productos de consumo de Disney incluyen el mejor negocio de licencias del mundo, las marcas editoriales para niños más grandes del mundo, uno de los licenciantes de juegos más grandes del mundo en todas las plataformas y ubicaciones de tiendas de Disney en todo el mundo y en línea.

Acerca de The Walt Disney Company:

The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.

Este puesto es en Walt Disney Attractions Technology LLC , que forma parte de una empresa comercial que denominamos Disney Experiences.

Walt Disney Attractions Technology LLC es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.

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