Traveling Housekeeping Standards Mgr
Aplicar ahora Aplique más tarde Job ID 10125363 Ubicación Celebration, Florida, Estados Unidos Business Disney Cruise Line Fecha de publicación 07/07/2025Detalles del empleo:
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!
The Traveling Housekeeping Standards Manager is responsible for auditing and ensuring operational compliance with Disney Cruise Line’s operational housekeeping standards across the fleet. This role focuses on maintaining cleanliness, organization, and service excellence through detailed inspections, Crew and Leaders knowledge and dedicated reporting. Extensive travel is required to conduct inspections, provide feedback, and collaborate on continuous improvement initiatives.
Responsibilities
Conduct audits of shipboard Housekeeping Operations, including Guest staterooms, public areas, Crew accommodations, laundry facilities, pool service operation and all equipment.
Assess operational compliance with safety standards, SMS policies, and operational protocols, providing thorough reports with observations and areas for improvement.
Evaluate onboard job training (OJT) and coaching sessions of the Housekeeping Leadership to ensure understanding and adherence to established procedures.
Support the maintenance and regular updates of the Lodging Operating Guidelines (LOG) by verifying accuracy, application, and effectiveness in daily operations.
Monitor the execution of critical housekeeping tasks, including:
Linen and terry care, inventory tracking, and par stock management.
Stateroom amenities setup and public area cleanliness.
Equipment usage and chemical handling procedures.
Follow up on audit findings and assist shipboard leaders in executing corrective actions to maintain operational standards.
Support the Housekeeping Team during dry dock periods and new build projects to ensure operational readiness and alignment with quality standards.
Provide structured feedback and findings and reports to Housekeeping Leadership to promote consistency and accountability across the fleet.
Basic Qualifications
3+ years of experience in housekeeping operations, with a focus on audits, inspections, or compliance reviews.
Strong attention to detail and ability to follow structured audit and compliance procedures.
Experience supporting multi-site operations, including quality assurance and operational consistency.
Proficiency in analyzing operational data, identifying trends, and generating actionable reports.
Excellent communication, interpersonal, and organizational skills.
Knowledge of cleanliness and safety standards.
Ability to travel regularly between ships, new build sites, and dry dock locations to audit, observe practices and support operational readiness. The role requires flexibility, including the ability to work weekends and holidays as needed.
Preferred Qualifications
Cruise or hospitality industry experience
Required Education
Bachelor’s degree in hospitality management, Housekeeping Operations, or equivalent work experience.
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Acerca de Disney Cruise Line:
Líder en la industria de cruceros, Disney Cruise Line ofrece un entorno donde las familias pueden reconectarse, los adultos pueden recargar energías y los niños pueden experimentar toda la magia que Disney tiene para ofrecer. Los huéspedes pueden navegar desde puertos de todo el mundo en emocionantes itinerarios hacia el Caribe, las Bahamas, Alaska y Europa, entre otros. A bordo de nuestra creciente flota de barcos y de los destinos insulares de Disney en Las Bahamas, nuestra excepcional tripulación y miembros del elenco brindan el legendario servicio de Disney y un entretenimiento encantador a nuestros huéspedes que solo Disney puede ofrecer.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Magical Cruise Company, Limited , que forma parte de una empresa comercial que denominamos Disney Cruise Line.
Magical Cruise Company, Limited es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.