Cast Member (part-time)
Aplicar ahora Aplique más tarde Job ID 10123806 Ubicación Dublín, Irlanda Business Disney Store Fecha de publicación 06/06/2025Detalles del empleo:
This posting is to apply for permanent employment of at least 12 or 16 hours per week.
Our Vision
“To inspire the imagination of people around the world through innovative and engaging product experiences”
Our Mission
“Magical thoughtful Gifting every day”
What You Will Do
The Cast Member engages Guests in magical experiences throughout the Store, delighting them with stories, while providing options of quality, innovative product that meets their needs. They will provide an exceptional Service that will exceed the Guest’s expectations by focusing on the show that they experience to ensure that it is unique and memorable. Maintaining integrity of the brand, whilst adhering to your own grooming guidelines.
Show Sales
Takes a proactive role in maintaining Disney brand standards.
Maintains a neat and organised Store, on stage and back stage so that product is clearly represented and available for replenishment.
Maintains and participates in producing company visual standards to present an outstanding Store environment.
Ensures that all new product is on stage so that the Guest experiences the most current assortment.
Assists with stock deliveries and replenishment to agreed standards.
Participates in markdowns, event set-up and Stage Sets.
Achieves financial and productivity goals, as agreed with the management team, through appropriate actions and use of Guest service behaviours.
Sets priorities and manages time effectively and efficiently.
Welcomes every guest with a smile and makes eye contact with them, accompanying them through the sales process.
Performs effective till transactions that enhance the Guest perception and observes all relevant SOPs protecting Company assets including cash handling
Required Experience
Passion for interacting with Guests of all ages.
Attention to detail and ability to prioritise Guests and tasks.
Retail/service experience in sales preferred but training will be given.
Flexibility to work different day/shifts as needed based on availability given
Ability to assist with store events which maybe scripted or non scripted
Ability to understand store commercial targets and daily expectations ie talk ups, go with, basket fill.
Housekeeping to ensure both on stage and back stage the areas are clean and tidy.
Time management and organisational skills.
Success in working in a team environment.
Good communication skills being able to adjust communication to the guest.
Professional appearance.
Ability to learn about the product and the franchise.
Visual merchandising experience (albeit training will be given)
Cash handling and till work/card transitions (albeit training will be given)
Discount eligibility checks and integrity
The Cast Member reports to a member of the Store Management Team and shows the following attributes:
Passionate & Enthusiastic
Demonstrates enthusiasm and passion for the Disney products, characters and stories engaging Guests to provide them a magical and memorable Disney experience.
Warm & Approachable
Readily available for Guests at all times in a friendly manner, prioritising Guest interaction over tasks. Treats everyone with dignity and respect.
Energetic & Empathetic
Contributes to a high energy environment that provides Guests with a positive, entertaining, fun and dynamic experience. Team Player that helps Guests and Cast Members at all times.
Knowledgeable & Positive
Exhibits great knowledge about Disney products and services and proactively shares ideas and actions that may positively impact the Store, Company and environment.
Confident & Honest
Shows the ability to communicate clearly and effectively when approaching and interacting with Guests of all ages including children. Works in a way that is fair and trustworthy, being open with all who interact with our brand.
Loyal to Brand & Guest
Dedicated to delivering exceptional Guest Service and promoting the Disney Brand.
Acerca de Disney Store:
La tienda Disney Store, que se inauguró en 1987, ofrece productos de alta calidad que incluyen las líneas de productos exclusivos que apoyan y promueven las iniciativas clave de entretenimiento de Disney y los personajes de Disney, Pixar, Star Wars y Marvel. shopDisney.com es un sitio web de comercio electrónico para visitantes de todas las edades, donde se ofrece una selección exclusiva de los mejores productos de la tienda Disney Store, de los concesionarios de Disney Consumer Products, de colecciones y colaboraciones globales, y de parques y complejos de Disney, incluidas las tendencias en moda y accesorios, juguetes, productos para el hogar y artículos coleccionables. La tienda Disney Store y el sitio web shopDisney ofrecen mágicas experiencias de compra que solo puede brindar Disney, una de las compañías de entretenimiento más grandes y exitosas del mundo. Actualmente, hay más de 240 tiendas Disney Store en Norteamérica, más de 40 tiendas en Japón, dos tiendas en Shanghái, China, que incluyen además una tienda insignia, y más de 70 tiendas en Dinamarca, Francia, Alemania, Irlanda, Italia, Portugal, España y el Reino Unido.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en The Disney Store (UK) Ltd , que forma parte de una empresa comercial que denominamos Disney Store.