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Be Part of the Story

Character Manager

Aplicar ahora Aplique más tarde Job ID 1250829BR Ubicación Shipboard Business Disney Cruise Line Fecha de publicación 17/12/2024

Detalles del empleo:

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
As Character Manager, you will manage the entire daily onboard operation of the World Famous Disney Characters including appearances, events, and programs. You will lead a team of performers in compliance with the Character Programs and Development standards to ensure the Character Brand, integrity and use.

You will report to the Assistant Cruise Director

Level: Officer

Responsabilidades:

  • Provide leadership, coaching, and recognition for all direct reports
  • Provide feedback, coaching and discipline for all direct reports including, but not limited to mid and end of contract reviews
  • Ensure the Character Brand, integrity and use with all Character events, activities, photo shoots, and special events
  • Uphold the 5 keys by focusing on Safety, Courtesy, Show, Inclusion and Efficiency
  • Partner with Entertainment Leadership Teams Shoreside on brand concerns, height ranges, training, performer schedules and show quality issues
  • Act as the Shipboard main contact for Character recovery
  • Communicate with all departments involved with Character events
  • Educate internal departments on Character integrity
  • Build and communicate Character Ticketing Grids for Bookable Events
  • Monitor Guest Satisfaction Measurement scores and propose opportunities for improvement
  • Positively motivate teams in a fast-paced and fluid environment
  • Perform Stage Management responsibilities when necessary including operational decisions in altered performance environments

Experiencia laboral requerida:

  • Minimum three to five years leadership experience in Entertainment operations within the last five years
  • Previous Disney Entertainment Operations experience working as a Character Performer, Character Manager or Entertainment Manager within the Disney Company
  • University degree or related course work associated with recreation, education, entertainment, or a related field of study desirable
  • Experience leading and motivating a team while organizing and prioritizing the team's goals.
  • Previous performance experience beneficial

Información adicional:

This is a SHIPBOARD role.

Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option

You must:
  • Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
  • Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
  • Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
  • If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
  • Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
  • Complete a pre-employment medical
  • Obtain a criminal background check
  • Bring approved work shoes
**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.


Acerca de Disney Cruise Line:

Líder en la industria de cruceros, Disney Cruise Line ofrece un entorno donde las familias pueden reconectarse, los adultos pueden recargar energías y los niños pueden experimentar toda la magia que Disney tiene para ofrecer. Los huéspedes pueden navegar desde puertos de todo el mundo en emocionantes itinerarios hacia el Caribe, las Bahamas, Alaska y Europa, entre otros. A bordo de nuestra creciente flota de barcos y de los destinos insulares de Disney en Las Bahamas, nuestra excepcional tripulación y miembros del elenco brindan el legendario servicio de Disney y un entretenimiento encantador a nuestros huéspedes que solo Disney puede ofrecer.

Acerca de The Walt Disney Company:

The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.

Este puesto es en Magical Cruise Company, Limited , que forma parte de una empresa comercial que denominamos Disney Cruise Line.

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