Lead Analyst Delivery & Operational Intelligence

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

1. Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

2. Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 

3. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems.

Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney’s linear networks and theatrical content. This includes Disney’s media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney’s EMEA, APAC, and LATAM regional business teams.

Job Summary:

The Lead Data Analyst within the Business Engagement group plays a pivotal role in advancing continuous business and technology transformation initiatives across Content Platforms & Operations. This role combines deep analytical expertise with strong business acumen to deliver insights that shape strategy, accelerate decision-making, and drive measurable impact. The Lead Analyst will leverage advanced skills in data collection, analysis, and visualization to evaluate opportunities, model scenarios, and monitor progress against transformation goals. In addition, they will ensure the accuracy, consistency, and integrity of core data sets to enable agile operational assessments and reliable performance tracking.

Responsibilities and Duties of the Role:

Business Metrics & Strategic Insights

• Partner with Business Relationship Management, Product, and Engineering teams to understand business processes and the data that drives them.
• Conduct scenario modeling to evaluate opportunities for efficiencies and improved outcomes.
• Track, analyze, and report on transformation commitments, from initial definition through to achievement.

Technology & Performance Measurement

• Define, establish, and maintain reporting on key performance metrics across Content Platforms & Operations.
• Collaborate with stakeholders to capture data requirements and ensure accuracy, consistency, and long-term integrity of data sources.
• Provide regular insights and analysis on performance against milestones to inform leadership decision-making.

Process & Workflow Optimization

• Identify and recommend process improvements that enhance consistency, scalability, and automation, with an emphasis on reducing administrative burden.
• Support successful change adoption through documentation, training, and ongoing guidance.
• Promote best practices by staying informed on emerging tools, methodologies, and industry benchmarks.

Required Education, Experience/Skills/Training:

• BA/BS or equivalent experience
• 7+ years of relevant working experience across Finance, Data, Media & Entertainment and Technology or a consulting role
• Experience in working in a matrix environment and managing multiple stakeholders, and possess leadership presence/gravitas
• Perform and deliver large-scale, consistently trustable, precise and actionable quantitative and qualitative analyses
• Strong data management acumen

Skills

• Passionate about maximizing cost performance
• Excellent analytical, diagnostic and problem-solving skills
• Strong commitment to success metrics
• Ability to share a vision and convince others to embrace and embed in their organizations
• Strategy and planning; ability to synthesize and articulate ambiguous concepts effectively
• Deep financial portfolio, program and project management expertise
• Technology operations, management and governance
• Executive presence and related communication skills
• Negotiation and issue resolution capabilities
• People management skills, including the ability to influence and achieve results through others who are not direct reports
• Self-motivated, high-energy, demonstrated tenacity
• Understands importance of service
• Willing to be creatively disruptive
• Engages in collaborative accumulation and prioritization
• Excellent verbal and written communication skills, to technical and non-technical audiences
• Strong planning, scheduling, and organization skills; Excellent attention to detail
• Work effectively in a team environment, and with remote teams and vendors

The hiring range for this position in California is $170,500 to $228,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.