Senior QA Analyst

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

• Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
• Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 
• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Product Engineering

• Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.

As part of the Media & Metadata Acquisition and Syndication Services team, we are proud to be responsible for linear, video-on-demand (VOD), and non-linear delivery (NLD) media workflows delivering thousands of Disney-owned Sports, General Entertainment, and News assets daily to service providers (MVPDs, vMVPDs, SVOD) worldwide, including Disney streaming services.

This team manages supply chains for long-form, short-form, and creative/promo content for ESPN, Disney Cables, Freeform, FX Channels, National Geographic Channels, ABC, ABC Owned and Affiliated Digital feeds, ABC National Feeds and ABC News Live Hybrid.

 It is an incredibly complex ecosystem that requires us to manage an intricate integration platform for media asset ingest, transformation, normalization, packaging, scheduling, and global distribution to downstream content providers in the exact format they expect for their play-out. That represents several hundred thousand hours and several million files processed every year.

This role will join the Media & Metadata Acquisition and Syndication Services organization as the Senior QA Analyst of the team which develops, operates, and maintains media workflows supporting media supply chains for US domestic networks and studios owned by TWDC. We seek an individual who can develop and execute automated and manual test plans, manage QA resources, and is comfortable in cross-functional interactions with teams in charge of the other parts of the media supply chain.

Responsibilities: 

• Plan the QA teamwork and assignments.
• Test scripting and execution based on functional specifications.
• Hands-on participation in the functional and regression testing for applications such as (but not limited to) Mediator, MediaHub, Reach Engine, SDVI.
• Develop and maintain automated test plans and frameworks to improve coverage and efficiency.
• Coordinate with engineering on testing requirements and issue resolution.
• Work with the vendor development team to report and verify bugs.
• Define test scope for each testing cycle.
• Collaborate with QA team members offshore.
• Use Jira for defect tracking and test execution.
• Perform end-to-end testing for workflows that span across multiple applications.
• Work with Jira for defect tracking internally (with Operative development departments).
• Document test cases for new functionalities.
• Demo and train offshore QA members when new functionalities are implemented. 

Basic Qualifications:

• 5+ years of relevant experience in a similar role.
• Bachelor’s degree, and/or equivalent work experience.
• Deep expertise in Media Workflows and Media Supply Chain, including broadcast/VOD playout systems.
• Highly proficient with Media Asset Management systems and workflow orchestrators such as Evertz Mediator and Signiant’s Reach Engine.
• Experience with 3rd party vendor solutions from Telestream, Imagine, SDVI, Evertz, Signiant, and Aspera.
• Deep knowledge of broadcast and VOD standards.
• Preferred expertise with internal Disney tools such as MediaHub.
• Excellent verbal and written communicator, able to interact with leadership and business partners daily.

The hiring range for this position in Glendale, CA is $95,300 to $127,800 per year, in Seattle, WA and New York, NY is $99,900 to $133,900 per year, and in San Francisco, CA is $104,400 to $140,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.