Lead Software Engineer - DevOps

About the Role & Team

As a Lead Software Engineer, you will be responsible for complex engineering projects within the Platform and Data Enablement Squad within the Identity Engineering organisation.

You will contribute to and be part of an engaging, dynamic, and inclusive engineering organisation, grounded in scrum and agile practices, CI/CD, great collaboration, functional programming and motivated by a dedication to continuous learning and improvement.

In this role, you will support our UK-based Identity squads with implementing a full-stack DevOps operating model. You will assist in the solving of build/deploy problems, exercising your judgement and identify innovative solutions for specific architectural and operational challenges. You will also assist the squads in their ongoing efforts to migrate to a unified architectural platform for our future-state Disney Identity services.

Identity Engineering delivers Consumer Identity and Access Management (CIAM) capabilities across The Walt Disney Company (TWDC) including but not limited to: D+, Hulu, ESPN+, and Parks. Identity Engineering squads build and run high-traffic and globally replicated systems which form an integral and visible part of every user’s journey at Disney properties.

What You Will Do

• Support Identity squads in their deployment, and support of stateful microservices and lambdas in a multi-region cloud environment.

• Provide deep technical expertise within a squad comprising of Full-Time and Contractor engineering talent.

• Support Agile methodologies such as Scrum, Kanban, and Scrumban, participating in regular ceremonies such as stand-up, retrospectives and sprint planning.

• Mentor engineers within the squad (and beyond) to help them improve their technical ability and build their profile within and outside of the organisation.

• Collaborate with Managers, QA, Operations, and other collaborators to understand requirements and articulate technical decisions and outcomes.

Required Qualifications & Skills

• Demonstrable experience of AWS infrastructure engineering, deploying, and supporting distributed application architectures at scale.

• Ability to trace through various services and determine root cause when issues occur.

• Knowledge of common performance issues, as well as a working experience with logs, monitoring tools

• Knowledge of Software Development Lifecycle and Agile Development/Testing practices and methodologies

• Familiarity with CI/CD methodologies and tooling, inc. Terraform Enterprise, Github Enterprise, Spinnaker, Jenkins.

• Specific experience with AWS networking concepts (inc. Privatelink, Direct Connect, Transit Gateway, CloudFront and Route53).

• Broad AWS Service knowledge, (inc. Kubernetes/EKS, KMS plus IAM Roles and Policy creation and management inc. Cross-account permissioning and ABAC-based rule creation).

• Operational awareness of the deployment and operation of data streaming and event-driven services such as Kinesis, DynamoDB and Lambda at scale.

• Familiarity with Monitoring and operations tools such as PagerDuty, CloudWatch, OpenTelemetry (OTEL), Grafana and DataDog.

• Superb communication and collaboration skills and a strong teamwork ethic

• An ability and desire to mentor and support engineers in within a DevOps operating model.

• Experience with working on medium- to large-sized projects and platform initiatives.

Preferred Skills

• The ability to work with ambiguity and use judgement and experience to achieve desired outcomes.

The Perks

• 25 days annual leave

• Private medical insurance & dental care

• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free

• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing

• Excellent parental and guardian leave

• Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.