Front Desk- Full-Time Rooms Coordinator
Aplicar ahora Aplique más tarde Job ID 1340017BR Ubicación Hilton Head Island, Carolina del Sur, Estados Unidos Business Disney Vacation Club Fecha de publicación 19/03/2026Detalles del empleo:
Do you love to greet and welcome guests? Does helping people come naturally to you? Are you the type who has attention to detail? If you’re nodding your head, then working Full-time at Disney’s Hilton Head Island Resort might be the ideal job for you.
The Rooms Coordinator is a key member of the Front Desk team at Disney’s Hilton Head Island Resort. This position is responsible for room blocking and allocation in alignment with established resort guidelines to maximize room readiness and honor Guest requests.
This role collaborates closely with Front Desk and Housekeeping partners to develop and execute daily strategies that ensure the timely availability of clean, ready rooms for arriving Guests. The Rooms Coordinator supports overall operational efficiency and contributes to a seamless, exceptional arrival experience.
The resort is open seven days a week, candidates must be available days, evenings and weekends.
The starting rate for this position is $20.00 per hour.
Responsabilidades:
- Partner with peers and leaders to use all available information to develop plans ensuring clean rooms are available upon Guest arrival
- Communicate and update room strategy throughout the day with leaders and peers
- Coordinate expedited room requests, room changes, and early departures
- Monitor assignment and completion of VIP, PM, and General Clean rooms
- Collaborate with other Rooms Coordinators to ensure the best possible room is ready for each arriving Guest, regardless of arrival time
- Minimize Guest wait times, reduce room changes, and help prevent issues that may lead to dissatisfaction
- Provide clear and consistent communication between all Rooms Coordinators
- Monitor check‑in status throughout the day
- Answer phone calls from both Guests and Housekeepers
- Communicate Rush rooms to Housekeeping Leads
- Ensure Housekeeping boards are cleared at the end of day
Experiencia laboral requerida:
Here is what you will need to be successful in the job:- You must be at least 18 years old
- Prolonged standing for up to three hours at a time and some heavy lifting may be required
- This is a Full-time position that requires you to be fully available.
- You will also be required to be fully available on national/state holidays.
Experiencia deseada:
It would be helpful if you also had:- Ability to speak a language other than English
Información adicional:
Our hourly Full-time cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive:- Disney Aspire – an education program that covers 100% of tuition at network schools
- Discounted meals during work shifts
- Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe’s, and Scott’s Fish Market
- Complimentary theme park admission for full-time and part-time positions after two weeks of employment
- Discounts on merchandise at Disney’s Hilton Head Island Resort and at Walt Disney World Resort
Acerca de Disney Vacation Club:
Disney Vacation Club es líder en propiedades vacacionales y brinda a las familias la flexibilidad de personalizar sus experiencias de vacaciones a medida que sus intereses de vacaciones cambian con el tiempo. Los miembros del elenco de Disney Vacation Club ayudan a dar el toque mágico de Disney a los miembros y huéspedes que se hospedan en cualquiera de los 14 destinos de Disney Vacation Club, incluido Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina y Vero Beach, Florida.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Disney Vacation Club Management, LLC , que forma parte de una empresa comercial que denominamos Disney Vacation Club.
Disney Vacation Club Management, LLC es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.