Catering and Convention Service Manager, $71,000 - $95,100
Aplicar ahora Aplique más tarde Job ID 10108646 Ubicación Kapolei, Hawai, Estados Unidos Business Aulani, A Disney Resort & Spa Fecha de publicación 12/12/2024Detalles del empleo:
Aulani, A Disney Resort & Spa, offers more than just a magical, family-friendly destination. We have blended the spirit of Oʻahu with the enchantment of Disney to create a place where both guests and cast members can experience the magic and warmth of the island. Here, you will bring the islands' spirit to life in every aspect of your role. Are you ready to join our team and make a meaningful impact?
The Catering and Convention Services Manager plays a pivotal role in creating unforgettable experiences through the meticulous planning and execution of Aulani’s catered events. This position demands a commitment to excellence in event management and prioritizes exceptional guest service when engaging with clients both inside and outside the organization. The ideal candidate will possess superb event planning skills, excel at multitasking, and easily navigate meaningful situations. With the ability to thrive in a dynamic, fast-paced environment, this role is critical for delivering outstanding guest satisfaction and unforgettable events.
This is a full-time position reporting to the Director of Banquets and Events Services, and it will be based onsite at our stunning Aulani Resort on Oahu, Hawaii.
What you will do:
- Serve as the direct liaison between clients and the Aulani Resort Operations Staff.
- Effectively manage all groups, meetings, and catered events handed over by Resort Sales, from the planning phase to execution.
- Conduct site inspections, planning sessions, menu tastings, pre-convention meetings, and operations meetings to ensure flawless event execution.
- Collect deposits and full prepayment for events or obtain vital credit approvals.
- Prepare and distribute Banquet Event Orders (BEOs) and resumes.
- Efficiently manage and respond to emails, phone calls, and client requests.
- Hold accountability for individual and/or team food and beverage goals.
- Ensure that venues are set up according to client specifications.
- Oversee Coordinate all post-event duties, including sending thank-you notes, conducting post-event conversations, and reviewing final bills.
Here’s what you will need to be successful in the job:
- Minimum 4 years of experience in a Catering and Convention Services leadership role
- Proficient in various computer applications
- Strong communication, organizational, and time management skills
- Analytical and critical thinking abilities with strong multitasking skills
- High School diploma or equivalent
Preferred Qualifications and Education:
- Bachelor’s degree or equivalent
- Knowledge of Disney policies and procedures
- CMP Certification
- Sales Experience
Benefits & Perks:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/aulani-benefits
The hiring range for this position in Hawaii is $71,000 - $95,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Acerca de Aulani, A Disney Resort & Spa:
Combinando la belleza natural y el espíritu de las islas hawaianas con un toque de magia de Disney, Aulani, un Disney Resort & Spa acoge y celebra la cultura hawaiana y la narración de cuentos. Situado en casi 8,5 hectáreas de propiedad frente al mar en la isla de O‘ahu, el complejo fue diseñado exclusivamente para que las familias descubran la cultura, la historia y las tradiciones de Hawai‘i en un contexto de cielos azules y hermosas vistas. Los miembros del elenco son esenciales para dar vida a estas historias de Hawai‘i, al tiempo que defienden el reconocido servicio y las encantadoras ofertas de entretenimiento de Disney.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en DVC Hawaii Management Company, LLC , que forma parte de una empresa comercial que denominamos Aulani, A Disney Resort & Spa.
DVC Hawaii Management Company, LLC es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.