Retail Innovation & Design Manager

About the Role & Team:

This individual will play a meaningful role in researching the consumer landscape, analyzing consumer centric data, and crafting a centralized data system for Disney consumer trends. You will partner closely with multiple teams, handle data and insights, and build a centralized data source for the forecasting team. In addition, you will closely collaborate with the team in Innovation Pipeline conceptualization, development, and execution. This role will report to the Director of Retail Innovation and Commercialization.

At Disney Consumer Products, we inspire imagination around the world and are committed to creating happiness for families and fans by bringing captivating, inspiring, and inclusive products into their daily lives. From toys to t-shirts, console games, books, and more, our team brings our beloved brands and franchises into the lives of families through products and experiences that can be found worldwide, such as the Disney Store e-commerce platform, Disney Parks, local and international retailers, and Disney Store locations around the world!

What You Will Do:

• Drive business relevance and growth by identifying, forecasting, and articulating innovative consumer culture, lifestyle, and industry trends (both external and internal Disney) and retail-specific landscape trends (macro-level, product-level, and Disney-owned) into long-term business opportunities for retail across Walt Disney World, Disneyland Resort, and DSE

• Develop cast facing trend data base for broader organizational use

• Support the development of major strategic merchandise projects including analysis and systems and data base development.

• Closely supervise social listening platforms, and maintain a constant pulse on cultural dynamics, trends, and opportunities

• Support and uphold a compelling organization-wide trend database that houses team-generated comprehensive reports, synthesized insights, and inspiration built specifically for cross-category teams in Parks/DSE organization

• Participate on task teams driving work, generating key analysis, identification of issues and opportunities, partnering to develop solutions and recommendations, and developing presentations to share information

• Synthesize, run, and translate multiple data inputs (qualitative and quantitative) into future-focused, actionable insights by using a combination of internal consumer data, secondary sources, and primary social analysis

• Track and further strategic signal spotting of Disney-specific behaviors, attitudes, and aesthetics that unlock fresh, own-able trends and opportunity spaces for parks/DSE retail

• Collaborate with partners across Key Product categories, Consumer Insights, Measurement, and Analytics, and other relevant teams to understand broad consumer trends and business opportunities

• Partner with the development and execution of the Innovation pipeline to inspire a new generation of consumer-centered products and experiences

Required Qualifications & Skills:

• 3-5 years proven experience with retail/trend forecasting

• Prior depth of knowledge in deciphering broad signals and trend identification

• Experience communicating and collaborating with teams and leaders across The Walt Disney Company

• Strong analytical capabilities

Preferred Qualifications & Skills:

• Extensive knowledge of Disney Parks/DSE consumer and landscape

• Systems knowledge using: Salesforce, Power BI, SQL, SPSS, Tableau, JIRA, Snowflake, SAP, Business Objects Windows, MacOS, Android, iOS, AWS, Azure, Google Cloud, Agile, Scrum, Lean, Waterfall, Six Sigma, and/or Kanban

Preferred Education:

• Bachelor's Degree or equivalent experience

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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