Education Coordinator
Aplicar ahora Aplique más tarde Job ID 10106607 Ubicación Lake Buena Vista, Florida, Estados Unidos Business Walt Disney World Resort Fecha de publicación 19/11/2024Detalles del empleo:
About the Role & Team
This is an hourly role supporting the activities of the Guest Animal Experience Education team at Disney’s Animal Kingdom, Disney’s Animal Kingdom Lodge, and/or Epcot, and off-property within the local community. As an Education Coordinator you will assist managers in training, assessing, mentor, scheduling, and supervising a team of frontline Education Cast Members. You will coordinate the day-to-day operation of animal and nature-based guest experiences, including day guest experiences and revenue generating tours. You will partner effectively with managers and fellow Guest Animal Experience Education Coordinators to develop educational experiences crafted to promote wildlife and conservation awareness and action messaging while maintaining a structured and flawless operation for both Cast and Guests.
You will report to the Education Manager.
What You Will Do
Coordinate all aspects of guest experiences at Disney’s Animal Kingdom, Disney’s Animal Kingdom Lodge, and/or Epcot, and off-property within the local community
Train and mentor a team of frontline Education Cast Members supporting guest experiences and ensure all vital materials are available and show ready
Fulfill all the functions and responsibilities of the frontline Education Cast Members
Partner with Education Managers on design, implementation, and maintenance of content and training materials, research the most up-to-date information regarding animals and conservation topics, and act as a liaison with park and resort partners to ensure flawless experiences
Act as a positive role model for all Cast and Guests
Required Qualifications & Skills
Minimum six months of Walt Disney World experience
Ability to excel in an extremely dynamic, fast-paced, diverse and team-oriented environment
Proven strong Guest Service skills, with a focus on The 5 Keys Basics
Ability to walk/stand for long periods of time outdoors on uneven terrain and in all weather conditions
Ability to lift 50 pounds
Flexible work schedule including nights, weekends and holidays
A valid US driver’s license
Ability to successfully complete Basic First Aid and CPR training
Strong presentation skills & ability to present information to guests in an informal setting
Demonstrated strong conservation and environmental knowledge, with the ability to appropriately message to all guests
Organizational and time management skills with attention to detail
Comfortable with coaching others, mentoring and partnering skills
Computer proficiency and willingness to learn new software applications
Preferred Qualifications
Experience with training and development
Experience supervising others in a professional work environment
Experience conducting informal education programs
Solid problem solving and decision making skills
Dedication towards teamwork
In depth knowledge of individual learning styles and preferences
Experience working in a zoo, aquarium, or nature center
Proficient in multiple languages
Preferred Education
Bachelor’s degree in Education, Environmental Education, Biology, Marine Biology, Zoology, Horticulture, or a related field
Additional Information
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
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Acerca de Walt Disney World Resort:
Desde su apertura en 1971, Walt Disney World Resort ha desempeñado un papel fundamental en los momentos más memorables de muchos niños y familias. Hoy en día, cientos de millones de visitantes de todo el mundo eligen este mágico lugar para disfrutar de sus vacaciones Disney. El complejo combina creatividad, innovación y tecnología para sumir a los visitantes en los cuentos clásicos de Disney y en nuevas formas de entretenimiento para toda la familia. Basados en una valiosa herencia cultural de cuentos, los cast member de Walt Disney World Resort le dan vida a la magia de Disney con una atención inigualable a los detalles y un excelente nivel de servicio para los visitantes.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Walt Disney Parks and Resorts U.S., Inc. , que forma parte de una empresa comercial que denominamos Walt Disney World Resort.
Walt Disney Parks and Resorts U.S., Inc. es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.