Lead Data Analyst-Bookable Experiences
Aplicar ahora Aplique más tarde Job ID 10086769 Ubicación Lake Buena Vista, Florida, Estados Unidos Business Walt Disney World Resort Fecha de publicación 29/04/2024Detalles del empleo:
About the Role & Team
The Walt Disney World Bookable Experiences Revenue Management team leverages data analytics to optimize revenue, develop yield strategies, and evaluate key business / performance drivers. Bookable Experiences encompasses all Walt Disney World bookable products including table service restaurants, dining events, activities, and merchandise experiences.
As a Lead Data Analyst you will be a key player in our data analytics and yielding efforts. You will work closely with cross-functional teams to analyze and visualize data, transforming it into actionable insights and recommendations. If you’re a self-starter with outstanding analytical skills who can use highly sophisticated data sets to deliver concise analytics and build influential presentations this role is the perfect opportunity make an impact at the Walt Disney Company.
The Lead Data Analyst for Bookable Experiences Revenue Management currently reports to the Senior Manager, Bookable Experiences Revenue Management.
What You Will Do
- Generate regular reporting and ad-hoc analysis of historical and current data to identify trends, anomalies, and opportunities within Bookable Experiences
- Translate complex analyses into actionable insights for presentation to Operations, key partners, and executive leadership
- Serve as primary liaison through project work to deliver enhanced and updated data streams for upgraded reservation systems
- Lead the data and reporting needs for the business during the development of a new best-in-class F&B revenue management system
- Develop and maintain SQL queries and scripts for data analysis and reporting
- Create and maintain data visualization dashboards using Tableau or similar tools to deliver insights and enable internal efficiencies
- Collaborate within Revenue Management and across the organization (Food & Beverage Operations, Pricing, Finance, Forecasting, Industrial Engineering, Decision Science, and Technology & Digital, Commercial and Customer Experience Intelligence (CCXI)) to understand data needs and provide actionable insights to drive business decisions
- Continuously monitor data quality and proactively address data-related issues
- Contribute to the development and optimization of data processes and workflows
- Develop and maintain positive service-oriented relationships with partners and Operations
- Provide optimal utilization assumptions and yielding practices, develop macro and micro strategies, and manage seating templates for table service locations
Required Qualifications & Skills
- Minimum 5 years of experience in data handling and manipulation in a programming language such as SQL, Python, SAS, Java, or other
- Strong problem-solving and quantitative skills
- Advanced knowledge of data visualization/business intelligence software, such as Tableau or Power BI
- Experience collecting and analyzing data and reporting on the results using Excel or a statistical software package
- Knowledge and understanding of technical integration and overall solution architecture
- Proven ability to extract and assimilate data from several sources and communicate analysis in a concise, easy-to- understand and actionable format
- Strong sense of responsibility, ownership, and pride in delivering quality results and understanding the business impact
- Relationship and communication skills to effectively build partnerships, including the ability to ask questions to gain understanding and influence others with differing points of view
- Strong ability to learn new tools, forecast trends, and enable actionable plans that can be monitored and reported on
- Proven ability to influence cross-functional teams without formal authority
Preferred Qualifications
- 5+ years of data analysis experience
- Master’s degree or equivalent in Data Science, Statistics, Computer Science, Industrial Engineering or related quantitative field
- Deep understanding of tools such as Jira, Confluence, Slack, Miro, Product, Board, among others
- Knowledge of Snowflake
- Revenue Management and/or Pricing or Forecasting Experience
- Knowledge of Food & Beverage Operations or data
Education
Bachelor's degree in Data Analytics/Science, Statistics, Industrial Engineering, Business Insights or related quantitative field
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Acerca de Walt Disney World Resort:
Desde su apertura en 1971, Walt Disney World Resort ha desempeñado un papel fundamental en los momentos más memorables de muchos niños y familias. Hoy en día, cientos de millones de visitantes de todo el mundo eligen este mágico lugar para disfrutar de sus vacaciones Disney. El complejo combina creatividad, innovación y tecnología para sumir a los visitantes en los cuentos clásicos de Disney y en nuevas formas de entretenimiento para toda la familia. Basados en una valiosa herencia cultural de cuentos, los cast member de Walt Disney World Resort le dan vida a la magia de Disney con una atención inigualable a los detalles y un excelente nivel de servicio para los visitantes.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Disney Destinations, LLC , que forma parte de una empresa comercial que denominamos Walt Disney World Resort.
Disney Destinations, LLC es un empleador que ofrece igualdad de oportunidades. Los solicitantes serán considerados para el empleo sin distinción de raza, color, religión, sexo, edad, origen nacional, orientación sexual, identidad de género, discapacidad, condición de veterano protegido o cualquier otra en función de la legislación federal, estatal o local. Disney fomenta una cultura empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo que cambia rápidamente.