Leadership Programs Manager-Experience Optimization
Aplicar ahora Aplique más tarde Job ID 10149533 Ubicación Lake Buena Vista, Florida, Estados Unidos Business Walt Disney World Resort Fecha de publicación 24/04/2026Detalles del empleo:
About the Role & Team
“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make an impact?
As the Leadership Programs Manager you will join our dynamic team within the Experience Optimization (EO) organization. You will play a pivotal role in designing, delivering, and evaluating leader development programs tailored for the Ops Training, FOS, and WSHES organizations. This role requires a strategic thinker with a passion for delivering leadership training at all levels within the organization.
You will report to the Manager-Leadership Programs.
This is a Full-Time role. There may be more than one position with this team.
What You Will Do
Develop and implement a comprehensive leadership training strategy aligned with organizational goals
Plan, coordinate, and manage activities related to leadership program initiatives and projects
Collaborate with internal stakeholders, including subject matter experts, instructional designers, and trainers, to define program scope, objectives, and deliverables
Oversee the logistics and administration of training programs, including curriculum, planning and engagement
Develop project plans and timelines to ensure effective delivery of programs within scope and budget
Facilitate leadership development workshops, seminars, and programs focused on enhancing leadership skills, team effectiveness, and operational excellence
Provide coaching and mentorship to leaders at various levels to support their professional growth and leadership effectiveness
Execute a communication strategy to keep leaders and stakeholders updated on programs
Seek continuous improvement for our programs based on feedback and surveys
Evaluate the effectiveness of leadership training initiatives through metrics, feedback, and continuous improvement strategies
Collaborate with HR, area managers, and subject matter experts to identify training needs, learning objectives, and program content
Stay informed about industry trends, leadership development practices, and emerging technologies to enhance program offerings
Partner with external vendors, consultants, and educational institutions to leverage best practices and resources in leadership development
Cultivate a culture of collaboration and partnership among project team members, promoting open communication and knowledge sharing
Required Qualifications & Skills
Solid organizational, time management, and prioritization skills
Able to manage multiple tasks simultaneously and thrive in a complex, fast-paced environment
Excellent facilitation, communication, and presentation skills, with the ability to engage and inspire diverse audiences
Demonstrated ability to build relationships, influence stakeholders, and work effectively in a collaborative team environment
Capable of managing all aspects of training development from creation to completion
Excellent verbal and written communication skills
3 years’ experience in designing, delivering, and evaluating leadership development programs
Strong understanding of adult learning principles, leadership theories, and best practices in training and development
Analytical mindset with the ability to measure the impact and investment of training programs
Proficiency in Microsoft Office Suite and learning management systems (LMS)
Preferred Qualifications
Certification in leadership development or coaching (e.g., Maxwell, DISC Communication Styles)
Proven experience in training or education
Education
Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a Master’s degree preferred
Additional Information
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
The hiring range for this position in Florida is $60,700.00-$83,300.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Acerca de Walt Disney World Resort:
Desde su apertura en 1971, Walt Disney World Resort ha desempeñado un papel fundamental en los momentos más memorables de muchos niños y familias. Hoy en día, cientos de millones de visitantes de todo el mundo eligen este mágico lugar para disfrutar de sus vacaciones Disney. El complejo combina creatividad, innovación y tecnología para sumir a los visitantes en los cuentos clásicos de Disney y en nuevas formas de entretenimiento para toda la familia. Basados en una valiosa herencia cultural de cuentos, los cast member de Walt Disney World Resort le dan vida a la magia de Disney con una atención inigualable a los detalles y un excelente nivel de servicio para los visitantes.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Walt Disney Parks and Resorts U.S., Inc. , que forma parte de una empresa comercial que denominamos Walt Disney World Resort.
Walt Disney Parks and Resorts U.S., Inc. es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.