Medical Standards Quality & Compliance Associate (Maritime)
Aplicar ahora Aplique más tarde Job ID 10120725 Ubicación Lake Buena Vista, Florida, Estados Unidos Business Walt Disney World Resort Fecha de publicación 02/06/2025Detalles del empleo:
The maritime Medical Standards Quality & Compliance Associate for Disney Cruise Line is a shoreside position responsible for ensuring the highest level of quality in medical care provided to Guests and crew members. The ideal candidate will have experience in the development of functional strategy for Quality Assurance, Compliance Administration, Auditing, and Training. Candidates must have superior communication skills to interact with a team of medical professionals and work directly with multi-disciplinary departments to develop and implement training programs, as well as evaluate program performance for the shipboard medical teams. Candidates should have ample experience in developing business solutions to support process improvement. The maritime Medical Standards Representative will also support the development and deployment of auditing tools for DCL. The position will provide broad resource support to the DCL fleet of shipboard clinical teams and be an integral part of the shoreside medical team, reporting to the maritime Medical Standards Manager.
What you will do (Responsibilities):
- Develop and implement quality assurance programs to ensure compliance with all medical regulations and standards
- Conduct regular audits to assess the effectiveness of training for the shipboard medical teams to ensure compliance with process changes, identify gaps, and present solutions for improvement
- Assist in the development, implementation and evaluation of strategic training programs, including injury prevention and crew health, for medical professionals onboard the ships and shoreside
- Work with external stakeholders, including regulatory bodies and medical professionals, to ensure respect of industry best practices
- Maintain accurate records and reports
- Act as a resource for overall guidance and support to shipboard medical professionals and shoreside
Additional Responsibilities will include:
- Benchmark industry best practices
- Work with Safety and Human Resource partners to enhance workforce health to ensure a workforce that achieves optimum performance
- Assist as needed in medical evacuation arrangements, working collaboratively with shoreside nursing team
- Ensure compliance of policies and procedures in following regulatory guidance on confidentiality and release of records
You will have (Minimum Qualifications):
- Bachelor’s degree
- Minimum 3 years’ experience in a position with increasing responsibility; experience in healthcare management, project or program management, or process improvement
- Exceptional aptitude of analytics with attention to detail to drive process improvement and formulate long term growth strategies
- Experience in quality assurance, training, and health management
- Proven ability to handle confidential information
- Demonstrated leadership, communication and collaboration skills
- Demonstrated ability to work in a fast-paced, dynamic, inter-disciplinary environment
Preferred Qualifications:
- Master’s Degree, MBA, MSN or equivalent
- Understanding of medical terminology, acronyms, abbreviations
- Technical writing skills with the ability to write and produce operational documents
- Good grounding in population health and injury/illness reduction strategies
- General understanding of the maritime industry
- Fluency in a language other than English
Acerca de Walt Disney World Resort:
Desde su apertura en 1971, Walt Disney World Resort ha desempeñado un papel fundamental en los momentos más memorables de muchos niños y familias. Hoy en día, cientos de millones de visitantes de todo el mundo eligen este mágico lugar para disfrutar de sus vacaciones Disney. El complejo combina creatividad, innovación y tecnología para sumir a los visitantes en los cuentos clásicos de Disney y en nuevas formas de entretenimiento para toda la familia. Basados en una valiosa herencia cultural de cuentos, los cast member de Walt Disney World Resort le dan vida a la magia de Disney con una atención inigualable a los detalles y un excelente nivel de servicio para los visitantes.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Magical Cruise Company, Limited , que forma parte de una empresa comercial que denominamos Walt Disney World Resort.
Magical Cruise Company, Limited es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.