Principal Software Engineer

Job Overview

“We Power the Magic!” That’s our motto at Disney Experiences Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology and digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role is a part of the Retail & Restaurant Commerce Technology organization within Disney Experiences Technology & Digital. It works closely with a diverse team of engineers and service owners from across the company.

The Principal Software Engineer (Developer / Software Engineer) will report to the Senior Manager of Software Engineering.

What You’ll Do

• End to end engineering lead responsible for the implementation and automation of the Point of Sale system.
• Owns and leads large development projects and team where a project comprises multiple components.
• Identifies new directions and opportunities; champions the development of innovative solutions.
• Works closely with management and architects to produce highly complex and sophisticated software on design projects that span several groups.
• Performs strategic research and design for one or more major technical areas.
• Monitors emerging technologies and proposes the adoption of appropriate new technologies.
• Uses expert knowledge to develop creative solutions to critical issues and complex design problems.
• Exercises exceptional judgment in selecting methods, techniques, and evaluation criteria to resolve issues.
• Works on unprecedented and exceptionally complex technical issues requiring major vision, creativity, and proactive solutions.
• Overseeing, influencing, and mentoring collaborative project teams, inclusive of on-shore and off-shore development resources, key clients, and other technical groups in the organization.
• Ability to use your subject matter expertise knowledge to reverse engineer how things work from code bases that do not have documentation or historical explanation
• Recommends improvements to processes, technology, and interfaces that improve the effectiveness of the team
• Identifies new directions and opportunities; champions the development of innovative solutions.
• Oversees the development, programming, testing and debugging of major software development projects.
• Creates protocols, documentation and tools for the installation and maintenance of innovative software projects.

Required Qualifications & Skills

• 10+ years of progressively related experience in design, development, and implementation of highly scalable, high-volume software systems and components, client-facing web applications, and major Internet-oriented applications and systems.
• 4-6 years of project or team lead experience.
• Experience targeting Kubernetes for web application development
• In-depth knowledge of DPEP Technology & Digital Retail and Restaurant business processes and integrations, such as: Item Countdown, Item & Item Set Hierarchies, Location Configuration Hierarchy, Share Pick Groups, Pricing Modes, Kitchen Integrations, RBAC in a Point of Sale, Table Service Restaurant Functionality
• Certifications or working experience of ITIL and Agile processes.

Preferred Qualifications

• 7+ years of experience with Point of Sale
• Experience with Appetize Point of Sale systems
• Previously engineered adding major features to a pre-existing Point of Sale solution (stadiums, merchandise, table service)
• Prior experience with separating a monolith into microservices
• Understand and analyze data pipelines, algorithms, and automated systems
• Basic knowledge integrating cloud-based data pipelines and analytics services
• Experience with mobile development (Android/iOS native, web apps designed for mobile)
• Cloud (AWS/GCP/Azure) certification.
• In-depth, advanced expertise in relevant technologies, such as: CS Fundamentals, Development tools like Eclipse, Cloud Technologies, Java/JavaScript, SQL/ NoSQL data modeling, MongoDB and DynamoDB,JSON Messaging,Database Designs,Redis Caching,HTTP/HTTPS Protocol,Web Services (SOAP & REST) ,HTML/XHTML/DHTML & CSS, Jenkins, GitLab CI, Harness, Prometheus, VictoriaMetrics, ELK, Grafana, Splunk, AppDynamics, NewRelic, Firebase, DevOps fundamentals, Test Automation concepts, Software Performance Optimization

Education

• Bachelors in Computer Science, Engineering, Information Systems, or related field/work experience.

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