Specialist, Communications

Walt Disney World Resort is the largest and most visited theme park destination in the world attracting millions of visitors each year. Be a part of a team responsible for shaping the resort’s reputation and telling its story. As Walt Disney World Resort begins a new period of growth and excitement, you will help develop creative communication that proactively tells the story of our Cast Members and the way they help make memories every day.

The Communication Specialist continually finds ways to bring a new approach to our work, staying current with recent trends and finding ways to tell uniquely Disney stories through written and visual communication. In coordination with their leader, the Communication Specialist is responsible for the development of strategic communication and creative content that effectively engages and inspires internal and external audiences, including our Cast Members and news media. As a member of the Communications team, you will develop, execute and maintain communications strategies and programs to drive excitement and engagement among our Cast, work with news media to share stories about why Walt Disney World is a great place to work and play.  

This position reports to the Manager, Communications.

This is a permanent role.

What You Will Do

• Produce high-quality, relevant communication strategies and content that effectively engage internal and external audiences.

• Tell the story of our business and Cast in visually creative ways, through digital content, social media stories, compelling photos, videos, graphic design, and other short-form content.

• Work effectively and efficiently in a fast-paced environment, delivering comprehensive and creative communication strategies.

• Research, monitor, and analyze internal and external coverage of current events and public opinion to help shape communication strategies. This may include proactively identifying emerging issues and mitigating potential impacts using an integrated approach that accounts for all aspects and audiences of a communication plan.

• Build internal and external relationships to help effectively deliver integrated communication strategies.

• Participate in an on-call rotation which includes tracking and monitoring of internal and external coverage, crisis and media response, and command center staffing.

Basic Qualifications & Skills

• 2+ years of experience within agency, corporate communications, public relations, public affairs, news media, and/or government communications role

• Experience with issues and crisis management, project management, and handling confidential information

• Experience developing communication strategies for internal and/or external audiences

• Experience taking initiative to efficiently develop high-quality work product in a fast-paced and deadline-driven environment

• Experience working in both a collaborative team environment and independently with strategic oversight

• Experience creating polished graphics and visual communication through platforms such as Adobe Creative Suite, Keynote, PowerPoint, etc. to tell stories through visual channels (e.g. digital signage, presentations, social media posts, and printed collateral)

• Experience writing, positioning, storytelling, and editing

• Experience using social media and new technologies to develop, research, support, schedule, and analyze social media trends and campaigns

Preferred Qualifications

• Experience negotiating with and coming to a mutually beneficial outcome

• Experience building relationships with partners and stakeholders including and up to executives, in a collaborative team environment

• Experience writing, adhering to Associated Press (AP) style guidelines

• Multilingual (Spanish)

Education

• Bachelors degree in Communications, Public Relations, Journalism, or related field is required

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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