Sr Manager - Labor Systems
Aplicar ahora Aplique más tarde Job ID 10100368 Ubicación Lake Buena Vista, Florida, Estados Unidos Business Disneyland Resort Fecha de publicación 07/10/2024Detalles del empleo:
Disney Experiences (DX) brings stories, characters and franchises to life through Parks & Resorts, toys, apps, apparel, books, and stores. You will be part of the Disney Experiences Labor Systems team which provides holistic system strategy, optimization, and support for labor, training, and operations support systems across domestic sites. The role of Senior Manager – Labor Systems leads testing, business integration, and advancement of systems and processes used to manage the complex labor needs for Walt Disney World, Disneyland Resort, Aulani, and associated businesses (Disney Vacation Club, Disney Cruise Line Shoreside, Facility and Operations Services).
You will report to Director – Labor Systems.
What You Will Do
- Lead teams responsible for product roadmap planning, change management, testing, and delivery of system changes and new functionality
- Lead teams responsible for execution and optimization of system testing efforts. This includes functional unit testing, regression testing, and user acceptance testing across a wide variety of existing systems, and new systems that are in active development.
- Develop and prioritize ongoing work, including project delivery, sustainment and administration of current production systems
- Lead integration efforts with key business and technology partners – including Technology, Operations Training, Workforce Management, Operations, LOB partners, HRIS, Labor Relations, Employee Relations, Human Resources, and others
- Identify and influence strategic integration opportunities across DX organizations to further technical innovation and segment and site-specific priorities
- Consult and partner with international DX sites on labor and data strategic planning and system integration
- Champion development of relationship skills, technical skills, and product & project management skill sets across teams and partner areas
- Translate technical language into business value driven stories and promote Labor Systems and related work and innovation through networking opportunities across the enterprise & among external partners and vendors
- Drive cross-functional work efforts by effectively partnering with peer teams within and outside of Labor Systems
Required Qualifications & Skills
- 5-7+ years of experience developing or leading system and/or data solutions in a high-volume environment
- Experience leading or closely supporting operational teams
- Experience leading leaders of teams
- Demonstrated experience working with complex data sets
- Extensive experience collaborating both virtually and in-person, along with strong storytelling skills – and a strength in relaying technical content in a simple and engaging way
- Experience delivering technology projects an Agile methodology
- Knowledge of workforce management concepts
- Ability to manage and support multiple internal and external stakeholders
- Experience with upstream/downstream data integration and reporting
- Ability to manage and prioritize multiple initiatives and tasks in a fast-paced environment
- Familiarity with SQL, SAS, and/or Python languages
Required Education
Bachelor’s degree in Computer Science, Industrial Engineering, Economics, Business or a related field or equivalent work experience
Additional Information
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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Acerca de Disneyland Resort:
Cuando Walt Disney abrió Disneyland el 17 de julio de 1955, dijo que esperaba que fuera “una fuente de alegría e inspiración para todo el mundo”. Desde entonces, Disneyland Resort ha acogido a más de 800 millones de huéspedes, expandiéndose para convertirse en un complejo familiar de más de 200 hectáreas, multifacético y de primera clase, con dos famosos parques temáticos de Disney, tres hoteles y una emocionante área de compras, restaurantes y entretenimiento conocida como Downtown Disney District. A través de una combinación de creatividad, tecnología e innovación, el complejo lleva la narración a nuevas alturas, y los miembros del elenco de Disneyland Resort juegan un papel integral en dar vida a la magia de Disney para miles de huéspedes todos los días.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Walt Disney Parks and Resorts U.S., Inc. , que forma parte de una empresa comercial que denominamos Disneyland Resort.
Walt Disney Parks and Resorts U.S., Inc. es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.