Sr Workforce Analyst (Labor Optimization) - Temporary Assignment/Project Hire

“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?"

Disney’s Senior Workforce Analyst applies technical, statistical, and analytical skills to develop efficient tools and provide analysis that informs business decisions for Labor Management. The analysis will be done for multiple purposes including operational projects, strategic projects, ad hoc requests, identification of root causes, and process redesigns. Assignments are project-based and will change and evolve. Business partners include Global Human Resource Operations (GHRO), HR Information Systems, Labor Systems, Labor Strategy & Analytics, Operations Training, and Casting to identify process improvements and develop creative solutions to meet calculated labor needs.

A Senior Workforce Analyst must possess attention to detail, passion, and curiosity to understand the “why” behind the performance, and the ability to create and support a story based on quantitative findings.

The selected candidate will report to the Manager, Workforce Transformation & Optimization. In addition, this role will have direct reports.

This is a Temporary Assignment/Project Hire with no guarantee of permanent placement.

You Will:

• Work with partners to analyze data to identify data issues and develop solutions

• Provide quick and reasonable approaches and effort estimates during project planning

• Conduct accurate analyses to calculate impacts for assigned projects

• Project manage projects and workstreams of large projects, including effective communication and escalation

• Contribute to design, build test plans, and conduct testing for new analytical tools developed by team members

• Provide leadership to Forecasters in day-to-day analysis and support work including analysis validation, issue resolution, client support, operational monitoring, and documentation standards

• Consistently provide mentoring and ongoing coaching and development to Forecasters

• Drive complex work with many unknowns, new content, and multiple stakeholders

You Have:

• Validated creativity to approach problems in new, innovative ways

• Understanding of mathematical and statistical analysis methods and real-world application

• Experience analyzing and joining large data sets using multiple data sources

• High level of proficiency in Microsoft Excel and data manipulation and analysis tools

• Ability to translate analytical results into clear, story-based presentations to share with non-technical and technical audiences at all levels

• Attention to detail experience demonstrating validated analytical and technical skill

• Demonstrated the ability to meet multiple deadlines and able to effectively prioritize multiple tasks or projects at once

• Ability to handle confidential information

Required Qualifications:

• Expertise in Excel performing comparative analysis utilizing tools and formulas

• Experience with analysis of large data sets

• Experience in Tableau

• 2+ years of salaried experience

• Prior leadership/mentorship experience

Preferred Qualifications

• Experience in SQL, MicroStrategy

• Experience in Microsoft Power Suite

Required education:

• Bachelor’s Degree in Mathematics, Industrial Engineering, Operations Research, Data Analytics, or relevant work experience

Preferred Education:

• Master’s degree in Mathematics, Industrial Engineering, Operations Research, Data Analytics, or relevant work experience

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

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