Associate Specialist, Ticketing Services (Short Term)
Aplicar ahora Aplique más tarde Job ID 10104124 Ubicación Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Fecha de publicación 21/10/2024Detalles del empleo:
Associate Specialist, Ticketing Services
The Associate Specialist, Ticketing Services is responsible for the exciting behind-the-scenes functions that keep the Hong Kong Disneyland Resort operating effectively. This position will focus on Products and price creation, configuration and administration in Ticketing Systems. The incumbent would be expected to be strong attention to details and accuracy, and able to provide deliverables with high quality standards and within the tight schedule.
Responsibilities
As a business analyst to administer the Hong Kong Disneyland (HKDL) ticketing systems (Galaxy) and translate the business requirements for the new Galaxy products to the technical requirements in the Galaxy-related product setup
Create Galaxy-related products (including pricing) accurately and in very short turnaround time according to business requirements
Work closely with different lines of business to transform new sales/product ideas to market and modernize the related processes continuously
Collaborate with teams to ensure pricing accuracy and alignment with company goals, and the related business processes complies with the related requirements, including the regular document preparation for SOX compliance and audit
Perform UAT and end-to-end testing for new product launch and system change
Assist to conduct regular user account control and review
Assist the development and maintenance of guidelines, communications and procedures
Prepare training material and supports to all users at Front of House and Back of House locations
Requirements
Higher Diploma in Business Administration, Computer Science, Information Technology, Tourism, Operation Management, and Industrial Engineering related disciplines
Minimum 2 years’ of relevant experience
Knowledge in hotel and ticketing system would be an advantage
Knowledge in Galaxy, Opera, and Business Objects (BO) are required
Independent, demonstrated strong attention to detail and accuracy
Self-motivated with excellent partnership, interpersonal and communications skills
Strong problem solving skills, with an aptitude for identifying creative solutions
High integrity and uphold confidentiality
Excellent communication skills in written and spoken English and Chinese
Immediately available candidate is strongly preferred
HKProfessional #LI-KY1
Acerca de Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort ofrece experiencias inolvidables y culturalmente distintivas de Disney para huéspedes de todas las edades y orígenes. Repleto de sus historias y personajes favoritos de Disney, Hong Kong Disneyland Resort ofrece a los huéspedes la oportunidad de explorar ocho tierras diversas que albergan atracciones y entretenimiento galardonados y únicos. Completa tu aventura con estadías en los lujosos hoteles Disney del complejo. La magia no termina en nuestras puertas; como miembro dedicado de la comunidad local que se preocupa profundamente por el bienestar social, Hong Kong Disneyland Resort transmite su magia a través de programas de servicio comunitario que ayudan a las familias necesitadas, impulsan la creatividad entre los niños y las familias, fomentan la protección del medio ambiente e inspiran una vida más saludable.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en HK International Theme Parks Limited , que forma parte de una empresa comercial que denominamos Hong Kong Disneyland Resort.