Park Operations Host - Full Time
Aplicar ahora Aplique más tarde Job ID 1251709BR Ubicación Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Fecha de publicación 27/04/2025Detalles del empleo:
Park Operations cast members ensure our guests have safe and enjoyable experiences while visiting Hong Kong Disneyland Resort. Through transportation support, guest advisement, and area maintenance, operations cast members have a direct impact on our guests’ experiences.
Responsabilidades:
- Control guest flow and ensure safety of Guests
- Interact with Guests, and handle their enquires & requests
Park Operations Host encompasses several fields. Beyond above duties, applicants will be assigned to specific positions listed below based on operational needs and response for:
Attractions Operations:
- Greet and welcome Guests into attractions and theatres in a sincere manner
- Screen for boarding requirement
- Load & unload guests with operating attraction control panel
Guest Flow:
- Give Guests an expectation of the performance
- Assist in managing various stage within park
- May be assigned to work in whole Park area
Main Gate:
- Control guest flow at turnstile areas
- Distribute souvenirs
- Assist in ticketing operations with cash handling duties
Resort Transportation:
- Direct Guests to take hotel guest shuttle services and control guest flow at queuing area
- Operate open carpark area & welcome Guests
- Transport, care and storage of Guests’ property
- Assis in parking and storage operations with cash handling duties"
Experiencia laboral requerida:
- Full-time availability is required. Roster will be scheduled according to operation needs, including weekends, holidays, and evenings.
- Must be at least 18 years of age.
- Proficiency in either English, Cantonese, or Mandarin.
- Willing to work at various locations within the resort, including outdoor areas.
- Comfortable with standing for long periods and lifting heavy items when needed.
- Good guest service mindset, independent and a team player with good communication skills.
- Able to work in a fast-paced environment and multitasking.
- Caring and being proactive.
- Ability to create an immersive and enjoyable experience for Guests.
- Able to connect with Guests through conversations, body language, and personalized interactions."
Experiencia deseada:
- Relevant working experience in Guest Service role.
- Ability to speak and read in English, Cantonese and Mandarin. Good command in other languages is an advantage.
Información adicional:
Schedule AvailabilityOur Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company.
Submitting Your Application
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Acerca de Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort ofrece experiencias inolvidables y culturalmente distintivas de Disney para huéspedes de todas las edades y orígenes. Repleto de sus historias y personajes favoritos de Disney, Hong Kong Disneyland Resort ofrece a los huéspedes la oportunidad de explorar ocho tierras diversas que albergan atracciones y entretenimiento galardonados y únicos. Completa tu aventura con estadías en los lujosos hoteles Disney del complejo. La magia no termina en nuestras puertas; como miembro dedicado de la comunidad local que se preocupa profundamente por el bienestar social, Hong Kong Disneyland Resort transmite su magia a través de programas de servicio comunitario que ayudan a las familias necesitadas, impulsan la creatividad entre los niños y las familias, fomentan la protección del medio ambiente e inspiran una vida más saludable.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Hongkong International Theme Parks Limited , que forma parte de una empresa comercial que denominamos Hong Kong Disneyland Resort.