Senior Specialist, Operations Integration (1 Year Contract)
Aplicar ahora Aplique más tarde Job ID 10124371 Ubicación Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Fecha de publicación 30/06/2025Detalles del empleo:
The Senior Specialist, Operations Integration plays a vital role in enhancing operational efficiencies and driving strategic initiatives within the organization. This position is responsible for planning, integrating, and executing cross-functional projects across all Lines of Business (LOB) within the Park/Resort.
Responsibilities:
Support the operations planning and execution of Disney Premier Pass operations by coordinating with relevant LOBs to ensure optimal guest experiences.
Take on significant responsibilities in planning and executing expanded park product operations, integrating new offerings and enhancing existing products.
Provide support and project management throughout the entire process of cross-functional projects, from planning to implementation.
Influence and coordinate teams across all LOBs to ensure the smooth delivery of projects.
Assume responsibility for the Operations Integration of new initiatives or projects. This includes developing and collaborating on operational and execution plans, as well as communicating with relevant LOBs, Cast Members, and Guests.
Receive and comprehend event requests from initiating LOBs, such as Marketing, Business Solutions & Events, Public Affairs, Human Resources, and Sales teams. Resolve challenges and plan and coordinate Operations teams and related LOBs to fulfill special event requests accordingly.
Develop a strategic communication plan for park projects or events and monitor its successful implementation.
Supervise day-to-day event operations and be physically present at events/parties to ensure smooth execution. Respond professionally to unforeseen changes or challenges.
Manage and oversee the annual printing budget and expenses. Collaborate with the Creative Services team in Marketing on design, prepare content and wording, coordinate with vendors on production (including obtaining quotations and arranging logistics), monitor stock usage, manage archiving, and handle requests from other LOBs.
Requirements:
Tertiary Education in Business Administration or related discipline
Strong understanding of operational procedures and knowledge within operations and also organization’s services and products.
Minimum 4 years relevant working experience in Hong Kong Disneyland
Candidate with less experience may be considered for the Specialist role if he or she demonstrates a strong fit for the position
Strong written and verbal communication skills (English, Cantonese & Mandarin).
A good sense of operation/user requirement on software development/usage
Have to work beyond normal office hours which depends on job demand (on a shift basis)
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Acerca de Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort ofrece experiencias inolvidables y culturalmente distintivas de Disney para huéspedes de todas las edades y orígenes. Repleto de sus historias y personajes favoritos de Disney, Hong Kong Disneyland Resort ofrece a los huéspedes la oportunidad de explorar ocho tierras diversas que albergan atracciones y entretenimiento galardonados y únicos. Completa tu aventura con estadías en los lujosos hoteles Disney del complejo. La magia no termina en nuestras puertas; como miembro dedicado de la comunidad local que se preocupa profundamente por el bienestar social, Hong Kong Disneyland Resort transmite su magia a través de programas de servicio comunitario que ayudan a las familias necesitadas, impulsan la creatividad entre los niños y las familias, fomentan la protección del medio ambiente e inspiran una vida más saludable.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en HK International Theme Parks Limited , que forma parte de una empresa comercial que denominamos Hong Kong Disneyland Resort.