Specialist, Product Planning & Development (6-Month Contract)
Aplicar ahora Aplique más tarde Job ID 10130376 Ubicación Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Fecha de publicación 03/09/2025Detalles del empleo:
This role reports to Manager, Product Planning & Development, Park Operations to support the system and product development and management of Disney Premier Access (DPA) and other pay-for-access products (collectively, Access Products). This role plays a key part in ensuring business and operational requirements are met, facilitating the delivery of system capabilities that align with the Access Products roadmap and actively support the development and growth of new Access Products.
Key responsibilities including but not limited to below:
Collaborate closely with cross-functional stakeholders, and U.S. counterparts, to orchestrate seamless system migration and integration throughout the product development lifecycle, ensuring timely alignment and engagement to sustain business continuity and drive guest and operational excellence.
Lead and support end-to-end UAT for all Access Products, ensuring thorough validation of system interfaces across multiple sales platforms and channels, as well as any new solutions introduced.
Embed operational requirements into the migration strategy to minimize disruptions to daily workflows and mitigate potential impacts on guest experience and frontline operations.
Support end-to-end development of Access Products for online sales platforms, Responsible for product content creation, set up and configuration across multiple system interfaces, such as inventory management, redemption processes, and reporting tools, to ensure seamless execution and successful product launches.
Accountable for preparing product development documentation, optimize workflow, drafting clear and compliant Terms & Conditions to establish legal safeguards and prevent misinformation to ensure smooth product launch.
Manage, adjust, and maintain inventory of Access Products across multiple sales channels, ensuring optimal availability to meet business targets on daily or weekly basis based on business needs.
Perform additional ad-hoc duties as assigned by leadership to support team objectives and evolving business priorities.
Requirements:
Bachelor degree in Business, Finance, or related discipline
At least 3 year of experience in project coordination and management
Excellent partnership, interpersonal, presentation and communication skills
Excellent written and verbal communication skills Chinese and English is necessary (especially presentation skills) and negotiation skills are pivotal to his/her success.
Strong attention to detail and proven analytical skills to interpret data, identify trends, and provide insights that support informed decision-making
Willing to learn new tools and self-grow in a fast paced and challenging environment
Demonstrates strong teamwork and flexibility to support shift-based operations across a 7-day coverage schedule
Familiar with Galaxy and Opera. Advance level proficiency in Microsoft Office applications is a plus
HKProfessional #LI-CL1
Acerca de Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort ofrece experiencias inolvidables y culturalmente distintivas de Disney para huéspedes de todas las edades y orígenes. Repleto de sus historias y personajes favoritos de Disney, Hong Kong Disneyland Resort ofrece a los huéspedes la oportunidad de explorar ocho tierras diversas que albergan atracciones y entretenimiento galardonados y únicos. Completa tu aventura con estadías en los lujosos hoteles Disney del complejo. La magia no termina en nuestras puertas; como miembro dedicado de la comunidad local que se preocupa profundamente por el bienestar social, Hong Kong Disneyland Resort transmite su magia a través de programas de servicio comunitario que ayudan a las familias necesitadas, impulsan la creatividad entre los niños y las familias, fomentan la protección del medio ambiente e inspiran una vida más saludable.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en HK International Theme Parks Limited , que forma parte de una empresa comercial que denominamos Hong Kong Disneyland Resort.