Design & Delivery Lead Project Manager (Physical Security)

About the role

Reporting to the Director – Design & Delivery INTL, the Design & Delivery PMO Senior Manager serves as the subject matter expert for managing the deployment of Enterprise Physical Security Systems across the client’s regional footprint. This position requires a seasoned physical security specialist with deep expertise in enterprise-level systems and global deployment standards. It is critical in aligning security technology implementations with corporate real estate strategy and departmental objectives.

The role demands strong leadership and includes management of a team of subject matter experts, fostering collaboration, accountability, and high performance. It also oversees a vast regional network of contractors, demanding exceptional vendor management capabilities to ensure delivery against contractual performance metrics.

Operating with a high level of influence across internal and external stakeholders—including senior leadership—the Design & Delivery PMO Senior Manager bridges technical expertise with business objectives to ensure the timely, strategic, and cost-effective delivery of a complex portfolio of high-value security projects across EMEA operations. These projects are tightly aligned to business-critical timelines and require precision, agility, and proactive risk management to meet evolving organisational demands.

What will you do

• Define project scope, objectives, and deliverables in collaboration with key stakeholders, ensuring alignment with strategic priorities and applying expert project management practices, including robust budget planning and fiscal control >$1M.

• Lead the design, architecture, and deployment of enterprise-level security platforms, enforcing compliance with international standards.

• Translate business needs into actionable technical specifications and oversee delivery through cross-functional teams.

• Lead and develop a team of subject matter experts, setting clear expectations and fostering professional growth.

• Tailor communications to suit diverse audiences, resolving conflict and gaining buy-in across senior stakeholders.

• Identify and solve complex, non-routine problems using inventive approaches, balancing strategic and operational demands.

• Implement new procedures, policies, and standards to improve project outcomes and operational efficiency.

• Oversee a regional network of contractors, ensuring alignment with project goals, safety standards, and performance expectations.

• Lead vendor sourcing, evaluation, and performance management, ensuring adherence to contractual obligations and KPIs.

• Manage a complex portfolio of high-value projects, ensuring delivery against business-critical timelines and strategic objectives.

• Coordinate structured change control processes and post-implementation reviews to drive continuous improvement.

What will you bring

• Proven ability to influence senior stakeholders to drive strategic outcomes.

• Strong leadership skills with experience managing high-performing teams and cross-functional collaboration.

• Demonstrated success in solving complex challenges and implementing scalable, innovative solutions.

• Expertise in vendor and contractor management, including performance oversight against contractual metrics.

• Experience in developing and enforcing policies, standards, and procedures that enhance delivery and governance.

• Ability to tailor communication across technical, operational, and executive audiences.

• Over 10 years of specialised experience in physical security systems, with working knowledge of ISO and other recognised industry standards.

• A proactive mindset with the ability to operate independently and navigate ambiguity.

What you need to know

• This role operates across multiple time zones and requires coordination with global stakeholders.

• Occasional travel may be required to support project delivery and stakeholder engagement.

• You’ll be expected to produce executive-level reporting and contribute to strategic planning cycles.

• The position plays a key role in shaping future investment priorities and aligning security initiatives with business needs.