Library Servicing Coordinator

About the Role & Team

At Disney Entertainment & ESPN Content Platforms & Operations, we are the driving force behind how Disney content is delivered to audiences worldwide. Our Content & Localisation Management (CLM) team plays a critical role in bringing our stories to global audiences, overseeing the localisation and delivery of content across ABC, FX, Natgeo, Branded and Disney+ platforms. From coordinating dubbed and subtitled versions of our latest series to ensuring the creation of technically perfect master files, we work at the intersection of creativity, logistics, and technology.

About the Team

You’ll join a high-performing, detail-oriented team dedicated to the seamless delivery of Disney content worldwide. The CLM team operates at the core of Disney’s global distribution operations, collaborating closely with production, mastering, and digital distribution to ensure high-quality localised experiences for every market.

What You Will Do

As a Library Servicing Coordinator, you will play a key role in supporting the operational servicing and delivery of localised inventory assets across EMEA. Reporting to the Content Manager – Acquisitions, you will work closely with dubbing studios, vendors, and internal teams to ensure the accurate creation, retrieval, and management of dubbed and subtitled assets for both linear and digital platforms, including Disney+.

You will contribute to the delivery of content across a variety of Disney brands including Disney, FOX, and National Geographic, while also facilitating access and fulfilment for third-party clients.

Key Responsibilities

• Research internal Disney systems to identify available localised elements and request asset movements as needed for DTC (Direct-to-Consumer) and Content Sales.

• •Place mastering orders with approved vendors, raise purchase orders, and track asset progress via systems such as DOT

• Provide regular project updates and flag delivery risks, delays, or issues in a timely and proactive manner.

• Support the ingestion of digital audio files into inventory systems as required Coordinate the delivery of localised versions for third-party linear titles across Disney Branded channels, Fox Networks, and other platforms.

• Track animation material delivery (audio, video, metadata) from production partners and distributors.

• Research availability and associated costs of localised content for external clients with access rights.

• Deliver localised dubs, subtitles, and video files along with metadata to clients upon confirmation of access agreements.

• Support the supervisor with localization.

Required Qualifications & Skills

• Content Operations Experience: Proven experience managing localisation servicing workflows within a media, distribution, or broadcast environment.

• Systems & Tools: Proficiency in Microsoft Office, Google Sheets, Smartsheet, PowerBI, and asset management platforms such as Wonderland.

• Technical Knowledge: Solid understanding of video and audio formats, file-based workflows, and digital delivery standards.

• Project Management: Strong organisational and communication skills with experience managing multiple tasks and deadlines.

• Issue Resolution: Ability to identify operational issues early and coordinate effective, timely solutions with internal and external stakeholders.

Preferred Qualifications

• Understanding of localisation, dubbing, and mastering workflows.

• Experience with file-based delivery systems, HD formats, and new media platforms.

• Working knowledge of SAP/Coupa and/or other enterprise-level content and finance systems.

• Educated to degree level or equivalent experience in media, production, or digital operations.

Additional Information

• Reports to the Content Manager – Acquisitions.

• Collaborates cross-functionally with DTC operations, vendor partners, and regional content teams across EMEA.

• Opportunities to contribute to system/process optimisation projects as part of the department’s ongoing evolution.

• Training and support available to help grow your career within The Walt Disney Company.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences, and perspectives.