Senior Creative Production & Operations Manager (fixed-term contract)

About The Role & Team

Join us at Disney, where imagination sparks creativity and every voice matters. As the Senior Creative Production & Operations Manager, you’ll play a key role in bringing bold marketing campaigns to life, supporting our diverse teams and partners to craft memorable experiences for audiences everywhere. We believe that innovation flourishes when we embrace different perspectives, so we welcome people from all backgrounds, identities, and abilities to bring their talents and ideas to our collaborative and inclusive environment.

This position is a fixed-term contract and is based in Hammersmith, London. The successful candidate will be required to work onsite four days per week out of five.

What You Will Do

• Collaborate with global campaign teams to budget, schedule, and communicate creative production timelines, ensuring accessibility for all partners.
• Partner with campaign managers to keep all workstreams—media, PR, social, CSR—on schedule and budget.
• Work with the Senior Creative Content Manager to assign projects equitably, matching skills and ensuring everyone has fair time to complete quality work.
• Plan, coordinate, and optimise production and operational workflows regionally and locally.
• Efficiently allocate resources for projects and initiatives, fostering collaboration within internal teams and with external partners and vendors.
• Manage and track overall production budgets, providing transparent financial reports and projections.
• Lead the receipt, allocation, scheduling, and budget management of briefs and productions.
• Ensure the team has up-to-date training on project management systems and practices.
• Support the recruitment, onboarding, and inclusion of freelance and new team members, negotiating equitable rates and opportunities.
• Negotiate with external providers, maintaining fairness and compliance with company standards and ethical guidelines.
• Supervise and support talent/cast hiring and ongoing relationships, championing diversity and fair representation on and off screen.
• Engage with internal and business partners, nurturing collaborative and respectful relationships.
• Oversee photoshoots in various environments, upholding health, safety, and accessibility standards.
• Ensure all contracts, copyright, and licensing requirements are met, collaborating with legal teams to secure appropriate rights for all participants.
• Champion inclusive sourcing and representation practices, ensuring diverse voices and experiences are valued at every stage.
• Provide and uphold training on legal and brand requirements, ensuring all processes align with company values on inclusion and equity.

Required Qualifications & Skills

• Significant production team sourcing and management experience in a time sensitive similar environment, essential
• Live action shoot experience, ideally in advertising, essential
• Extensive production management and budgeting experience, ideally in commercial production, either agency side or in house within an agency-style department
• Ample and varied experience with producing campaigns across multiple platforms e.g. TV, social, retail, cinema, AR, VR, experiential
• Working knowledge of digital media and pan-Euro and global campaign delivery
• A strong, active network of contacts within the production industry
• Previous experience working with comprehensive legal documents and insurance requirements

• Strong leadership capabilities including strong people management skills
• Good time management and prioritisation skills while working on multiple projects
• Strong commercial acumen
• Strong financial awareness and budgeting skills
• Exceptional communication skills with the ability to collaborate with multiple stakeholders
• Strong production scheduling skills
• Computer literate including MS Word, Excel, PowerPoint and Keynote
• Written and spoken English for business use, essential; other European languages, beneficial
• Cultural sensitivity and an understanding of local markets across EMEA, APAC and the Americas

The Perks

• 25 days annual leave
• Private medical insurance & dental care
• Free Park Entry: the opportunity to enter any of our parks with your family and friends for free
• Disney Discounts: entitled to discounts on designated Disney products, resort F&B and ticketing
• Excellent parental and guardian leave
• Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.