Senior Product Solutions Engineer

About the Role & Team

Disney Entertainment & ESPN Technology (DEE) brings together the Company’s best-in-class product, technology, and commercialization teams into one global organization. DEE is responsible for the P&L management and all distribution, network and engineering operations, sales, advertising, data, and certain key technology functions worldwide for the Company's content engines. DEE also manages operations of the Company's streaming services including Disney+, Hulu, ESPN+ and Disney+ HotStar; and domestic broadcast and cable television networks.

DEE Technology

DEE Technology creates products, platforms, and innovations for the DEE Segment and The Walt Disney Company by driving the strategic development and use of technology, building scalable systems and products to empower our businesses and engage consumers. With global scale, local presence, and deep technological excellence, DEE Technology helps The Walt Disney Company optimize technology, platforms, and resources, while bringing creative ideas to life and creating industry-shaping approaches.

Job Summary

The Senior Product Solutions Engineer is responsible for supporting the Product Solutions team and applicable stakeholders in the management of multiple business products and systems. This role collaborates with the senior product solutions team in defining the product vision and setting the objectives and fundamental results. This role will also support building a strategic product roadmap, which suits the overall strategy of the business. The Senior Product Solutions Engineer will be essential in coordinating activities across multiple stakeholders and bridging the gap between the senior product team and the applicable business stakeholders.

Responsibilities and Duties of the Role

• Works with the Senior Product Solutions Manager/Product Owner to provide business/technical expertise and guidance relating to the team’s multiple business systems.

• In partnership with the Senior Product Solutions Manager/Product Owner, develops the product vision and product roadmap, and drives product performance against key business-defined KPIs.

• Supports the Senior Product Solutions Manager/Product Owner in guiding business teams in the effective capture of epics, user stories, and tasks using defined processes and tools.

• Provides clear, concise, and technically accurate documentation that can be repurposed for training, knowledge transfer, requirements definition, and reference.

• Makes suggestions or recommendations to efficiently fulfill business needs/objectives.

• Acts as a centralized manager for live issues, providing a positive and proactive approach to resolution.

• Maintains and communicates project status in the domain of responsibility, as required for technology stakeholders and business stakeholders.

• Ensures change management when required for new business processes and business functions is planned and delivered.

• All other duties required to help drive business objectives.

Required Education, Experience/Skills/Training

Minimum Qualifications:

• 3+ years of prior relevant experience in Product Management or related field.

• Bachelor's degree from an accredited institution in a relevant subject.

• Demonstrated experience of partnering with leaders at all levels of the organization.

• Superb communication skills, both verbal and written.

• A clear understanding of data structures and relationships as they relate to software systems and workflow.

Preferred Qualifications:

• A detailed understanding of media and digital workflows is an advantage.

• Use of agile practices for Test Driven Development, Continuous Integration, Automation & Unit Testing in a software development environment.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences, and perspectives.