Booking Advisor, F/M/NB – German Market, Long-Term Contract
Aplicar ahora Aplique más tarde Job ID 1222037BR Ubicación Marne-la-Vallée, Francia Business Disneyland Paris Fecha de publicación 11/08/2024Detalles del empleo:
The Disneyland Paris Difference:
- A unique working environment: Immerse yourself in an international environment with countless opportunities.
- Structured working hours: Enjoy consecutive days off and overtime pay.
- Additional benefits: 13th month's salary and double pay on bank holidays (after one year's seniority).
- Convenient accommodation: Housing close to our parks, subject to availability.
- Commuting benefits: Reimbursement of 80% of the Navigo Pass, meal subsidies, and other discounts.
- Exclusive access: Enjoy our parks and the Disney+ platform.
- And many more benefits: Supplementary health insurance, training opportunities, recognition programs, exclusive events, parenting support, company concierge service, and more. Learn more here.
Your environment: The Disneyland Paris Customer Relations Center (CRC) has over 450 employees dedicated to Sales and Customer Relations. Our team communicates in 7 different languages (French, English, Dutch, German, Spanish, Italian, and Portuguese) via phone, email, and social networks. We are currently looking for talent for the German market.
Your Role: As a Booking Advisor, you will embody Disney magic through various communication channels to support and enhance the experience of Disneyland Paris visitors. Your responsibilities will include:
- Identifying the needs of visitors and travel agents.
- Advising and informing them in German and/or English.
- Provide personalized sales solutions.
- Telecommuting: Possible from Metropolitan France, up to a maximum of 10 days per month.
- Available positions: Permanent contracts.
- Next integration dates: December 1st 2024
- Work schedule:
- Alternating between 31-hour weeks (3 days off) and 39-hour weeks (2 days off).
- Working hours: 9am to 7:30pm Monday to Friday, 9am to 6:30pm on Saturday. No work on Sunday.
- Compensation: Fixed + variable remuneration.
- Location: Situated at the gates of Disneyland Paris, the CRC is conveniently located at the Val d'Europe train station, a vibrant area 40 minutes east of Paris.
- Supportive environment: Newcomers are sponsored and guided by local management throughout the integration program.
- Comprehensive training: An 11 to 13-week training course combining theory and practice is held in Val d'Europe prior to the start of the position.
- Multicultural environment: Improve your language skills in a diverse workplace.
- Career growth: Plenty of opportunities for internal promotion and horizontal mobility.
- Employee Benefits: Enjoy recognition programs, access to Disney Parks, exclusive events, discounts, sports and festive events, parenting support, concierge services, and more.
- Are you interested in Customer Relations across different media (phone, email, social networks)?
- Are you a good listener and able to provide friendly solutions?
- Are you motivated by sales goals?
- Are you comfortable using computer tools?
- Experience in sales or customer relations would be an asset
- German: C1/C2
- English: C1/C2
- French: B1
Additional Information:
- Interviews will be conducted via video conference.
- Please include your most recent resume.
Información adicional:
Interviews will take place remotely, by videoconference, for positions located partly face-to-face, in Marne la Vallée, and / or remotely, according to the teleworking agreement currently in force in the company.Position is Long Term
#DLPCRC
Acerca de Disneyland Paris:
Disneyland® Paris es una compañía en la que los sueños realmente se hacen realidad. Aquí, nuestros Cast Members (miembros del elenco) trabajan en el escenario o detrás de este, en cientos de profesiones. Su misión: ofrecer a cada huésped una experiencia inolvidable de Disney en nuestros 2 parques temáticos y nuestros 7 hoteles, así como en Disney Village. La pasión y el entusiasmo de nuestros equipos han convertido a nuestra compañía en el principal destino turístico de Europa.
Crear sueños conlleva muchas responsabilidades. Para nuestro resort, el desarrollo a largo plazo debe basarse en un modelo de turismo sostenible. Hemos asumido importantes compromisos sociales y medioambientales, que buscamos implementar con la continua participación de nuestros empleados y partes interesadas.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en EURO DISNEY ASSOCIES SAS , que forma parte de una empresa comercial que denominamos Disneyland Paris.