Junior Key Account Trade, Disneyland Paris
Aplicar ahora Aplique más tarde Job ID 10128893 Ubicación Milán, Italia Business Disneyland Paris Fecha de publicación 29/08/2025Detalles del empleo:
At Disney, we create unforgettable experiences for guests around the world. As part of our dynamic Sales team, you’ll help bring the enchantment of Disneyland Paris and Disney Cruise Line to life for our valued trade partners. We’re looking for a passionate and detail-oriented Junior Key Account Trade to support our Leisure Groups business across Italy.
This role is based 4 days a week in our beautiful Milan offices, with a Monday or a Friday working from home.
About the Role
As Junior Key Account Trade, you will play a pivotal role in supporting our trade partners and internal sales teams. You’ll be the go-to contact for travel agents, providing pre- and post-sales assistance, managing business reporting, and contributing to trade marketing initiatives such as roadshows, fairs, and training programs. Your work will help ensure seamless operations and exceptional service delivery across our B2B platforms.
Key Responsibilities
Deliver daily pre- and post-sales support, including quotations, invoicing, and technical assistance on B2B tools.
Respond promptly and accurately to client queries, ensuring a high standard of customer service.
Manage and analyze business KPIs, including sales performance and client online behavior.
Maintain and update local databases, the Dream Maker app, and support CRM-related projects.
Assist travel agencies via phone and email with codification processes and sales-related issues.
Liaise with central teams (booking, accounting, guest care, data) to resolve pending requests.
Participate in trade events, fairs, and roadshows as needed.
Support training programs for the Italian trade market.
Contribute to Disney Cruise Line sales and codification processes.
What We’re Looking For
We’re seeking a collaborative and enthusiastic team player with a strong analytical mindset and a passion for delivering excellence.
Relevant sales administration experience, ideally within the tourism industry.
Fluent in Italian and English (written and spoken for business use); knowledge of French is a plus.
Professional proficiency in Excel and PowerPoint
Strong understanding of sales dynamics and customer service principles.
Excellent communication and problem-solving skills.
Ability to multitask and meet deadlines in a fast-paced environment.
Comfortable working both independently and as part of a team.
Committed to building positive relationships with clients and colleagues.
Why Disney?
Working at Disney means being part of a global team that values creativity, collaboration, and innovation. You’ll have the opportunity to grow your career in a supportive environment while helping to create magical experiences for our guests.
The Walt Disney Company is an Equal Opportunity Employer
We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Acerca de Disneyland Paris:
Disneyland® Paris es una compañía en la que los sueños realmente se hacen realidad. Aquí, nuestros Cast Members (miembros del elenco) trabajan en el escenario o detrás de este, en cientos de profesiones. Su misión: ofrecer a cada huésped una experiencia inolvidable de Disney en nuestros 2 parques temáticos y nuestros 7 hoteles, así como en Disney Village. La pasión y el entusiasmo de nuestros equipos han convertido a nuestra compañía en el principal destino turístico de Europa.
Crear sueños conlleva muchas responsabilidades. Para nuestro resort, el desarrollo a largo plazo debe basarse en un modelo de turismo sostenible. Hemos asumido importantes compromisos sociales y medioambientales, que buscamos implementar con la continua participación de nuestros empleados y partes interesadas.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en THE WALT DISNEY COMPANY ITALIA SRL , que forma parte de una empresa comercial que denominamos Disneyland Paris.