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Be Part of the Story

Manager, Ad Operations

Job ID 865341BR Ubicación Nueva York, Nueva York, Estados Unidos; Santa Mónica, California, Estados Unidos Business Disney Media & Entertainment Distribution Fecha de publicación Sep. 24, 2021

Detalles del empleo:

Disney’s Addressable Ad Operations team is seeking a Manager of Ad Operations who will be an exceptional addition to our Sales and Advertising Operations team on one or more of our exciting brands. These brands are composed of The Walt Disney Company’s (NYSE: DIS) global entertainment and news television properties, owned television stations, as well as radio and publishing businesses. This includes the ABC Television Network, ABC Owned Television Stations Group, ABC Studios, ESPN, Hulu, Disney Channels Worldwide, Freeform, FX and National Geographic as well as Disney/ABC Domestic Television and Disney Media Distribution.

As a Manager, Ad Ops, you will be responsible for improving Disney's video ad delivery by ensuring all aspects of our client service, campaign management, and implementation processes are optimized to fulfill our revenue goals. Reporting to the Sr. Manager of Ad Operations, this role will oversee a team of Account Managers, facilitate best-in-class client service, as well as partner closely with Ad Ops and Planning leads to best operationalize campaign setup through our proprietary tech stack. The right person for this role is both dynamic and goal oriented, has technical competencies, leads by example and has excellent cross departmental interpersonal skills. If you are someone who has the passion to lead and mentor a team, be a strategic inspiring leader and drive technical innovation and process, then this is a great role for you!

Responsabilidades:

  • Develop a team of Account Managers with the positivity and leadership necessary for them to successfully lead their books of business
  • Establish a deep understanding of their direct report’s revenue support in order to partner effectively with Ad Sales
  • Maintain and improve operational workflow for campaign management & trafficking implementation across all Disney’s tech platforms
  • Identify and suggest ad server or OMS enhancements to maintain needs of the business.
  • Drive critical thinking with immediate team and managerial counterparts
  • Oversee and maintain training documentation and Disney Ad Operations’ process workflow to ensure new hires excel in their on-boarding
  • Serve as primary support for team members who meet an internal or external business challenge
  • Maintain deep comprehension of ad server delivery logic and industry standards
  • Have a deep understanding of sales flow processes and partner with Planning and Ad Ops leads to review post-launch benchmarks and conceive efficiency improvements with measurable results
  • Coach and mentor team members with tangible and frequent performance feedback, maximizing retention and focusing on career growth for direct reports
  • Support and collaborate with various internal teams such as Sales Planners, Account Executives, Creative Services, Integrated Marketing, Finance, and Research
  • Provide after-hours support for any client-related emergencies, as necessary

Experiencia laboral requerida:

  • Minimum of 4 years of experience in Ad Sales Operations and 2 years managing or mentoring multiple individuals in a similar role
  • Experience with a video ad server (FreeWheel, GAM etc.)
  • Firm understanding of the video marketplace, vendors, and third-party technologies
  • Expert problem solving and troubleshooting abilities
  • Excellent client and interpersonal skills, with a flexible attitude
  • Experience and comfort with presenting and training in front of large groups
  • Detail oriented and ability to prioritize tasks in a dynamic marketplace and work environment
  • Thrives under tight deadlines
  • Skilled in communicating timelines and urgency with internal teams and stakeholders

Experiencia deseada:

  • Knowledge of Programmatic solutions (DSP, SSP, Trading Desks, Deal ID)
  • Advanced knowledge of Microsoft Excel
  • Familiarity with Flash, JavaScript, HTML5 or CSS
  • Experience in a queue management/ticketing system (JIRA)
  • Detailed comprehension and experience in Trafficking digital video/digital display and other interactive formats, including VAST and VPaid

Educación requerida:

  • Bachelor's Degree or equivalent experience

Información adicional:

DISNEYADSALES

Acerca de Disney Media & Entertainment Distribution:

Acerca de The Walt Disney Company:

The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una compañía líder que brinda diversos servicios de entretenimiento y medios para toda la familia a nivel mundial que opera en los siguientes sectores: redes de medios de comunicación, parques y complejos, estudios de entretenimiento, productos para el consumidor y medios interactivos. Desde su humilde origen como un estudio de dibujos animados en la década de 1920 hasta su preeminente posición actual en la industria del entretenimiento, Disney ha mantenido con orgullo su legado de crear historias y experiencias de primer nivel para cada miembro de la familia. Las historias, los personajes y las experiencias de Disney atraen a consumidores y visitantes de todas partes del mundo. Operamos en más de 40 países y nuestros empleados y Cast Member trabajan juntos para crear experiencias de entretenimiento que son apreciadas por el público local e internacional.

Este puesto es en Disney Advertising Sales, LLC , que forma parte de un segmento comercial que denominamos Disney Media & Entertainment Distribution.

Disney Advertising Sales, LLC es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo sin distinción de raza, color, religión, sexo, origen nacional, orientación sexual, identidad de género, discapacidad o condición de veterano protegido. Disney fomenta una cultura empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo que cambia rápidamente.

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