Manager, Sales & Ticketing (Broadway)
Aplicar ahora Aplique más tarde Job ID 10133436 Ubicación Nueva York, Nueva York, Estados Unidos Business Disney Theatrical Group Fecha de publicación 09/10/2025Detalles del empleo:
At Disney Theatrical Group we strive to create a culture of innovation, inclusion, collaboration, and creativity. Stories shape how we see ourselves and everyone around us. As storytellers, we have the power to not only uplift and inspire, but also to champion the spectrum of voices in our world. If you want to help tell compelling, diverse, and enduring stories through live theater, we want to hear from you.
Disney Theatrical Group (DTG) is currently seeking a detail-oriented self-starter with strong communication and organizational skills to join our team as Manager, Sales & Ticketing (Broadway). This position requires a candidate to possess experience in inventory and yield management, ticketing operations, budgetary management, sales strategy, keen relationship management expertise and an understanding of the Broadway market.
This individual will report to the Director, Sales & Ticketing. Primary responsibilities include supporting all day-to-day sales and ticketing activities for DTG’s Broadway productions, including but not limited to optimizing grosses and attendance utilizing yield management techniques, forecasting results, executing event builds, programming special offers, leveraging knowledge of how each retail site merchandises DTG’s shows, and managing sales partner relationships. In this role, the individual must work daily with internal partners such as company management, marketing, and finance, and externally with box offices and various third-party sales partners.
JOB RESPONSIBILITIES
Manage the ticketing operations of DTG Broadway productions, including:
Completing event builds for new blocks of tickets and working with box offices, Ticketmaster, Broadway Direct and other partners to ensure proper implementation in ticketing systems
Managing new performance on-sales by confirming and configuring event details & pricing, generating distributor sales memos and leading the communication of these memos to sales partners to advocate for our shows
Managing the execution of promo codes, promo pages, and marketing assets
Managing relationships with direct-to-consumer partners for offer implementation and site placement as appropriate
Acting as the point of contact for Broadway group sales and direct-to-consumer partners as well as for Disney fan environments
Maintaining the Ticketmaster marketing relationship
Managing relationship with several industry partners to provide service for negotiated ticket buys
Allocating, forecasting and reconciling an approximately $1M budget intended to empower sales efforts
Building and executing reports for weekly buyer data to maintain integrity of buyer CRM database and execute with a level of discretion that such a task requires
Manage yield management and data analysis for DTG Broadway productions
Daily analysis and implementation of yield management techniques, including:
Dynamically pricing productions
Monitoring distressed inventory
Determining lottery and special offer allocations
Weekly analysis, including:
Tracking of sales pacing
Revenue forecasting
Creating pricing proposals
Sales updates to various internal teams
Updating best availability calendars
Light travel is occasionally required throughout the year
BASIC QUALIFICATIONS
3+ years’ experience in the entertainment/theatre/sports industry with proven proficiency in ticketing/sales operations and data-driven decision making
Extensive knowledge of Ticketmaster and at least one other ticketing system
Understanding of the various sales partners in the Broadway community (existing relationships preferred, but not required)
Strong understanding of and ability to apply yield management and inventory management principles
Excellent interpersonal communication skills and ability to communicate technical/data-based information to a broad audience
High aptitude with Excel
Willingness to learn in a fast-paced environment
PREFERRED QUALIFICATIONS
A passion for theater and/or the Disney brand
DTG is committed to providing the highest quality opportunities for the widest, most diverse group of talented professionals throughout their career trajectory.
Disney Theatrical Group, a division of The Walt Disney Studios, was formed in 1994 and operates under the direction of Andrew Flatt and Anne Quart. Worldwide, its ten Broadway titles, including the current Broadway productions of The Lion King and Aladdin, have been seen by more than 200 million theatregoers and have been nominated for 62 Tony® Awards, winning Broadway’s highest honor 20 times. Disney Theatrical Group also delivers live shows globally through its license to Feld Entertainment, producer of Disney on Ice. In addition, DTG licenses musical titles for local, school and community theatre productions through Music Theatre International, resulting in over 500,000 performances around the world reaching audiences of more than 150 million.
The hiring range for this position in New York, NY is $94,100 to $121,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Acerca de Disney Theatrical Group:
Disney Theatrical Group, una división de The Walt Disney Studios, se formó en 1994 y opera bajo la dirección de Andrew Flatt, Anne Quart y Thomas Schumacher. En todo el mundo, sus diez títulos de Broadway, incluidas las producciones actuales de Broadway de The Lion King y Aladdin, han sido vistos por más de 200 millones de espectadores y han sido nominados para 62 premios Tony® Awards, ganando el mayor honor de Broadway 20 veces. Disney Theatrical Group también ofrece espectáculos en vivo en todo el mundo a través de su licencia para Feld Entertainment, productor de Disney on Ice. Además, DTG licencia títulos musicales para producciones teatrales locales, escolares y comunitarias a través de Music Theatre International, lo que da como resultado más de 500 000 actuaciones en todo el mundo que llegan a audiencias de más de 150 millones.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Buena Vista Theatrical Group Ltd. , que forma parte de una empresa comercial que denominamos Disney Theatrical Group.
Buena Vista Theatrical Group Ltd. es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.