Food & Beverage and Sales H/H roles at the Morocco Pavilion at EPCOT

Detalles del empleo:

Responsabilidades:

• Proactively engage with Guest addressing needs, answering questions, giving directions, and other information about the theme park or surrounding areas
• Prolong standing to perform and maintain crowd control during peak operational hours in outdoor settings during different weather conditions
• Process Guest orders accurately through a point-of-sale system (POS register), including; count money, making change, and processing credit card transactions
• Provide Guest Service when problems arise and help find solutions with Guests and Cast Members
• Receive inventory to include unboxing, tagging, and displaying items on various sales floor locations
• Use a pallet jack, forklift, or other devices to move inventory
• Rotation between indoor & outdoor kiosk locations in different weather conditions

• Process Guest orders through a point-of-sale system (POS register), count money, make change, and process credit card transactions
• Food preparation & assembly of food products including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg, and dairy products
• Share knowledge of and fill Guest drink orders, prepared with alcoholic and nonalcoholic drinks following recipes (including specialty mixed drinks, draft and bottled beer)
• Follow appropriate laws and company policy regarding serving of Guests
• Maintain food safety
• Bussing tables, running food, folding napkins and other side responsibilities
• Physical role requiring heavy lifting, pushing, pulling, bending, twisting, and kneeling
• Prolonged standing during peak operational hours to include indoor and outdoor settings
• Provide Guest Service and help find solutions when challenges arise
• Maintain Guest confidentiality
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required.
• Cast Members may be required to handle cleaning chemicals and supplies

• Assist Guests by delivering their food and beverage orders and offering suggestions
• Engage with Guests by addressing needs, answering questions, giving directions and other information
• Food preparation & assembly of food products including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg, and dairy products
• Maintain food safety
• Bring Guest drink orders, prepared with alcoholic and nonalcoholic drinks following recipes
• Follow appropriate laws and company policy regarding serving of Guests
• Bussing tables, running food, folding napkins, serving alcoholic beverages and other side responsibilities
• Provide Guest Service and help find solutions when challenges arise
• Maintain Guest confidentiality
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required.
• Cast Members may be required to handle cleaning chemicals and supplies

• Maintain a working knowledge of drinks prepared with alcoholic and nonalcoholic drinks following recipes (including specialty mixed drinks, draft and bottled beer)
• Share knowledge of and fill Guest drink orders, prepared with alcoholic and nonalcoholic drinks following recipes (including specialty mixed drinks, draft and bottled beer)
• Bring Guest drink orders, prepared with alcoholic and nonalcoholic drinks following recipes
• Follow appropriate laws and company policy regarding serving of Guests
• Bussing tables, running food, folding napkins and other side responsibilities
• Provide Guest Service and help find solutions when challenges arise
• Passion & knowledge of Disney Products
• Physical role requiring heavy lifting, pushing, pulling, bending, twisting, and kneeling
• Prolonged standing during peak operational hours to include indoor and outdoor settings
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required.
• Cast Members may be required to handle cleaning chemicals and supplies

Experiencia laboral requerida:

• Must be at least 18 years of age
• MUST be able to demonstrate Cultural Authenticity pertaining to Morocco
• One (1) year of full service experience for Food and Beverage Service
• One (1) year of bartending experience for the Beverage (Bartender) Cast Member
• Written, verbal and interpersonal communications skills
• Observational skills to identify Guest needs and ensure safety guidelines are being followed
• Partner with team to make adjustments for operational changes
• Operate mobile devices and other computer systems
• Develop relationships with Guest and Cast Members from all lines of business to provide excellent service to our Guests and Cast
• Flexible scheduling availability including first and second shifts, third shift if applicable, weekends, holidays, overtime and double shift
• Physical role including lifting, pushing, pulling, bending twisting, standing, climbing, walking, and kneeling
• Cast Members may be required to handle cleaning chemicals and supplies
• Cast Members may have exposure to food and beverage products
• Written and verbal communications skills

Experiencia deseada:

• Bilingual preferred.
• Previous cashier experience.
• Previous retail or related sales industry experience.
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.
• Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays

Información adicional: