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Lead Software Engineer

Aplicar ahora Aplique más tarde Job ID 10115921 Ubicación Orlando, Florida, Estados Unidos / Burbank, California, Estados Unidos / Lake Buena Vista, Florida, Estados Unidos / Seattle, Washington, Estados Unidos / Glendale, California, Estados Unidos Business Disney Experiences Fecha de publicación 31/03/2025

Detalles del empleo:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

Job Summary:

Are you passionate about working on large-scale, high-performance software systems with a strong focus on service reliability? Join our team as a Lead Software Engineer dedicated to ensuring the availability, scalability, and resilience of our cloud-based services. In this role, you’ll leverage your expertise in service reliability and cloud platforms to create scalable solutions that support the entire Disney Parks, Experiences, and Products segment. You will collaborate with cross-functional teams, offering technical expertise to develop products and tooling, while ensuring the smooth delivery of features and capabilities for the Data Platform and Products team, ultimately enhancing the magic of our guests' experiences.

Responsibilities:

  • Service Reliability: Establish key service-level indicators (SLIs) and continuously monitor them to ensure system reliability, availability, and performance. Proactively develop alerts and automated responses to prevent service degradation or outages.
  • Lead Cross-Functional Projects: Drive complex projects across multiple teams and disciplines, ensuring high availability, resilience, and minimal downtime of services.
  • Root Cause Analysis & Incident Response: Conduct deep analysis of system issues, identify root causes, and define actionable strategies for remediation. Lead post-mortem analysis and continuous improvement efforts.
  • Infrastructure & System Optimization: Focus on the high availability, scalability, and performance of services in production environments, ensuring they meet business and customer needs.
  • Capacity Planning & Right-Sizing: Lead efforts to ensure that services are properly scaled for current and future workloads. Engage in capacity planning to optimize resource utilization.
  • Documentation & Runbooks: Maintain detailed documentation and create robust runbooks for incident management and troubleshooting, ensuring smooth responses to service disruptions.
  • Cloud Infrastructure & IaC: Utilize tools such as Terraform and AWS CDK to manage and automate infrastructure as code (IaC) in a cloud-native environment.
  • Service Monitoring & Observability: Oversee observability and monitoring across the platform (AWS, serverless, containers, Snowflake, etc.), ensuring actionable insights are available for operational teams.
  • Collaboration with Development Teams: Work closely with developers to ensure that applications are designed for service reliability, scalability, and maintainability.
  • GitOps-Driven Environment: Drive infrastructure changes and service deployment using GitOps practices to ensure consistency and traceability in deployments.
  • Code Quality: Write clean, performant, and well-documented application code with a focus on reliability and service availability.
  • Automation & Tooling: Build and maintain automated deployment pipelines and tooling for monitoring and platform testing.
  • Mentorship: Provide technical guidance and mentorship to junior engineers and assist in technical decision-making and code reviews.

Qualifications:

  • Experience: 7+ years of experience in software development, with at least 3 years focused on service reliabilitydata management, and distributed systems.
  • Technical Expertise: Expert-level coding skills in Python, with a deep understanding of performance and resource optimization, including considerations of space and time complexity.
  • Cloud Infrastructure: Strong experience with AWS services such as Lambda, ECS Fargate, S3, VPC, Kinesis, EventBridge, and related components.
  • Serverless & Containers: Proven experience in working with serverless (AWS Lambda) and containerized environments (Docker, ECS, EKS).
  • Infrastructure as Code (IaC): Proficiency with IaC tools such as Terraform and AWS CDK to automate infrastructure management.
  • CI/CD & DevOps: Extensive experience in CI/CD pipelines, automated testing, and general DevOps practices for continuous integration and deployment.
  • Observability: Hands-on experience with observability and monitoring tools such as DataDogAppDynamicsNew Relic, or similar suites.
  • Agile & DevOps: Strong proponent of Agile methodologies and application of DevOps principles for continuous improvement.

Education:

  • Bachelor’s degree in Computer ScienceEngineeringInformation Technology, or related field, or equivalent experience.

Preferred Qualifications:

  • Certifications in AWS, Snowflake, or relevant service reliability tools.
  • In-depth experience with observability suites and Application Performance Management (APM) tooling such as DataDogAppDynamicsNew Relic, etc.

#DISNEYTECH

#LI-AF2


The hiring range for this position in Glendale, CA is $152,200.00 - $204,100.00 per year and in Seattle, WA is $159,500.00 - $213,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Información adicional:

DISNEYTECH


Acerca de Disney Experiences:

Disney Experiences da vida a la magia de las historias y franquicias de Disney con parques temáticos, resorts, cruceros, experiencias vacacionales exclusivas, productos y más en todo el mundo. Disney destaca en la industria de viajes con seis destinos turísticos en los Estados Unidos, Europa y Asia, una línea de cruceros de primera categoría, un popular programa de propiedad vacacional y un galardonado negocio de aventura familiar guiada. Además, las operaciones globales de productos de consumo de Disney incluyen el mejor negocio de licencias del mundo, las marcas editoriales para niños más grandes del mundo, uno de los licenciantes de juegos más grandes del mundo en todas las plataformas y ubicaciones de tiendas de Disney en todo el mundo y en línea.

Acerca de The Walt Disney Company:

The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.

Este puesto es en Walt Disney Attractions Technology LLC , que forma parte de una empresa comercial que denominamos Disney Experiences.

Walt Disney Attractions Technology LLC es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.

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