Sales Coordinator-Cotino, Storyliving by Disney

Disney Signature Experiences champions new business development projects and growth initiatives, diversifying the Disney Parks, Experiences, & Products portfolio. Storyliving by Disney™ was launched in 2022, and Cotino™, a Storyliving by Disney™ community, will be built in the heart of the Greater Palm Springs area.

This is a full-time, hourly non-exempt position and reports to the Sales Operations Manager. This position is based in Rancho Mirage, CA. Relocation assistance will not be offered for this opportunity.

A Sales Coordinator for Storyliving by Disney™, Cotino™ is an integral part of the sales value chain. You will play a crucial role in the day-to-day operations of the sales process.

You Will:

• Perform general administrative duties including, but not limited to, managing a high volume of calls, greeting visitors and guests, distribution of leads as well as routing inbound sales inquiries to the appropriate associates.

• Track office supplies and keep an updated inventory list. Order and distribute supplies as they’re received.

• Maintain a safe and clean professional work environment for all employees & guests. Clean and restock the breakroom, showroom, Model Homes, and conference rooms throughout the day.

• Greet and escort guests at the sales center or model homes.  Assist with registering guests at the reception area and assist with initial Sales Agent and Experience Advisor introductions.

• Coordinate transportation services while transporting guests from the sales center to home models, Artisan Club, Cotino Bay, Town Center, and other points of interest within Cotino.

• Maintain sales model tour log and advise security partners of any issues or concerns.

• Keep the leadership team and partners informed of operational or guest concerns.

• Complete opening and closing checklists for Sales Studio and model all homes as well as print & make copies, file documents, stock model homes with sales collateral, etc.

• Hand out pre-printed information to visitors

• Comfortably communicating to visitors’ general features and benefits of living at Cotino, Disney’s role at Cotino, and general information regarding the community and Builders while deferring detailed questions to Sales Associates.

You Will Have:

• Two (2) years of administrative assistant, front desk, or office environment experience in managing a high call volume, demonstrating exceptional phone etiquette and efficiency in handling customer inquiries.

• Valid California Driver’s License with a clean driving record.

• Outstanding verbal and written customer service skills.

• Ability to partner optimally and influence to reach efficient solutions.

• Gregarious and dynamic personality.

• Good judgment and experience handling confidential information.

• Comfortability driving an extended passenger van to escort potential Cotino Residents from Sales Center to Models and lots.

• Proficiency in Microsoft Office.

• Availability to work weekends, variable shifts, and holidays.

• Shown problem-solving and decision-making skills.

• Effective organization and time-management skills to prioritize and complete tasks on time with strong attention to detail.

• Ability to lift 20 pounds and stand for extended periods of time.

• Adaptable and thrive in a dynamic, emerging business environment where fast-paced changes and working in gray areas are integral.

Preferred Qualifications:

• General knowledge of real estate and new home sales practices and principles is strongly desired.

• Experience working with a luxury or high end product line

• Proficiency in Salesforce or other CRM experience.

Required Education:

• High School diploma or equivalent

Benefits and Perks:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Disney cultivates a culture where ideas and decisions from all people help us grow, create the best stories, and be relevant in a changing world.

The pay rate for this role in Rancho Mirage, CA is $26.50-$29.15 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.