Sr Principal UX Researcher
Aplicar ahora Aplique más tarde Job ID 10132277 Ubicación Santa Mónica, California, Estados Unidos / San Francisco, California, Estados Unidos / Nueva York, Nueva York, Estados Unidos Business Disney Entertainment and ESPN Product & Technology Fecha de publicación 18/09/2025Detalles del empleo:
About the Role
Disney Streaming is reimagining the future of entertainment, bringing together Disney+, Hulu, ESPN+ and more into a unified streaming experience for millions of fans worldwide. As a Sr. Principal User Experience Researcher (UXR), you will be a senior thought leader embedded within our Streaming organization. You will champion the voice of the user across product, design, and engineering ensuring that every decision we make is grounded in deep human understanding and rich storytelling.
This role is both highly strategic and hands-on. You will shape vision work that defines the future of streaming, conduct generative and evaluative research on our most critical initiatives, and guide executives with evidence-based insights. Your work will influence everything from how we personalize Disney+ for GenAlpha, to how we create seamless experiences across live sports, entertainment, and commerce.
Responsibilities
● Set Research Strategy: Define and own the long-term research agenda for Streaming. Ensure both generative and evaluative insights inform product decisions. Partner with Product, Design, and Engineering leaders to anticipate user needs and guide the future of Disney’s streaming ecosystem.
● Lead Generative Research: Personally drive generative research in the most ambiguous and high-stakes areas. Uncover unmet needs and opportunities that shape long-term vision and inspire bold product directions.
● Stand Up Evaluative Practice: Establish the evaluative research practice by setting standards, frameworks, and measures of success. Hire and mentor specialists to run ongoing evaluative programs, ensuring results are trusted and actionable across the org.
● Executive Influence: Translate complex insights into clear narratives and frameworks that drive alignment with senior leadership. Use research to shape vision, strategy, and prioritization.
● Elevate Craft and Scale Impact: Model best-in-class methods and mixed-method rigor. Mentor other researchers and create connective tissue across qualitative, quantitative, and behavioral science practices.
● Cross-Functional Partnership: Work closely with product managers, designers, engineers, and data scientists to embed research throughout the product lifecycle. Ensure insights flow from discovery to execution.
● Thought Leadership: Represent Disney Streaming as a senior voice on human-centered innovation. Shape product vision internally and contribute externally to the broader research community.
Basic Qualifications
● 12+ years of applied product or design research in consumer-facing digital products at scale
● Proven success influencing executives and shaping business-critical decisions through research
● Deep expertise in generative research, with focus in either qualitative or quantitative methods
● Strong fluency across complementary methods (e.g., a qualitative lead who can frame and interpret quant, or a quant lead who can design and integrate qual)
● Ability to connect generative and evaluative insights to guide product strategy and decision-making
● Exceptional communication and storytelling skills to make complex insights clear and actionable
Preferred Qualifications
● Prior experience working in streaming, gaming, social platforms, or other high-engagement consumer ecosystems.
● Familiarity with behavioral science, human-computer interaction, and AI-driven personalization.
● Experience building research practices or frameworks at the Principal+ level.
Education
● Master’s or Ph.D. in Human-Computer Interaction, Cognitive Psychology, Anthropology, Behavioral Science, or related field (or equivalent practical experience).
The hiring range for this position in Santa Monica, CA is $184,300.00 to $247,100.00 per year and in New York, NY is $193,100.00 - $258,900.00 per year and in San Francisco, CA is $201,900.00 - $270,700.00. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Acerca de Disney Entertainment and ESPN Product & Technology:
En Disney Entertainment and ESPN Product & Technology, fusionamos imaginación e innovación para reinventar las formas en las que las personas disfrutan e interactúan con los cuentos y los productos más queridos del mundo. Nuestro trabajo tiene un gran alcance y es sumamente sofisticado. Brindamos experiencias increíbles, transformamos el futuro de los medios de comunicación y creamos productos y plataformas que permiten la conexión entre las personas de cualquier lugar del mundo y los cuentos y los deportes que más les gustan.
Disney tiene la capacidad de combinar tecnología de primer nivel con una creatividad inigualable, y eso nos hace únicos. Es la esencia de nuestro pasado, presente y futuro. Somos narradores e innovadores. Creadores y constructores. Artistas e ingenieros.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Disney Streaming Technology LLC , que forma parte de una empresa comercial que denominamos Disney Entertainment and ESPN Product & Technology.
Disney Streaming Technology LLC es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.