Host/Hostess, Security en DISNEY Skip Navigation
The Walt Disney Company: Be Part of the Story

Be Part of the Story

Host/Hostess, Security

Job ID 576954BR Ubicación Shangai, China Continental Business Shanghai Disney Resort Fecha de publicación Sep. 05, 2021

Detalles del empleo:

Safety is the top priority for Shanghai Disney Resort operations. As a Host/Hostess, Security, you will receive professional training. You will create magical experiences by ensuring guests’ safety and the safe operation of the park. Meanwhile, Host/Hostess, Security, also handle safety issues in Backstage areas, and are responsible for monitoring the Disney Magic and the safety of Cast Members.


  • Ensure a safe environment through diligent awareness of surroundings while communicating all important information to team members
  • Use critical thinking skills, always putting safety first when responding to or assisting with situations
  • Practice common sense decision making in assisting with medical aid runs, Guest and Cast conflict situations, and other emergency response needs
  • Provide excellent conflict resolution skills while balancing the importance of providing great Guest service
  • Demonstrate the ability to communicate verbally and in written form through report writing
Based on business need and Cast Members’ credentials, below tasks will be assigned from time to time.
  • Support guest flow in general, including in different locations
  • Assist guests with directions, answer questions, provide information and solutions as needed
  • Support cleaning work areas and guest areas
  • Assist logistics and stocking
  • Keep Shanghai Disney Resort clean by picking trash
  • Handle cash or process POS in other LOBs ( * applicable to cash-handling/POS related jobs only)

Experiencia laboral requerida:

  • Demonstrate the ability to communicate verbally and in written form through report writing
  • Certifications: must hold a Shang Gang Zhen, Security Career Certificate a plus
  • Must be able to sit, stand and walk for long periods of time. Able to lift 25-50 pounds
  • Able to work inside and outside in sunlight and during inclement weather
  • Hours may be on any shift (day/swing/graveyard) depending on hiring needs

Información adicional:

As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.
* We are committed to providing equal employment opportunities and welcome applications from candidates with disabilities.
* Specific benefits vary between different roles and may be adjusted according to company policy.
* Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

We are taking a responsible approach to creating environments that allow us to do what we do best – welcome and entertain millions of guests each year from across the country and around the world. As part of our commitment to health and safety, we require all newly-hired employees to be fully vaccinated against COVID-19 prior to their onboarding dates.

Employment Benefits:
  • Salary: your salary consists of a base salary + service bonus + floating year-end bonus
  • Social Insurance: You are entitled to five social insurances and one housing fund
  • Overtime and allowances: In addition to statutory overtime (depending on your position) you may be entitled to a high temperature allowance and a night shift subsidy
  • Catering subsidy: You are entitled to one free meal per day on days that you are working
  • Accommodation: You have the opportunity to live in a dorm with Wi-Fi and air conditioning or to receive a living allowance
  • Vacation: You are entitled to paid annual leave and paid sick leave
  • Insurance: We buy supplementary medical insurance for you and your children. You can also enjoy group life insurance
  • Free Park Entry: While you work for Shanghai Disney Resort you will have the opportunity to enter the park with your family and friends for free
  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
  • Health checkup: You are entitled to a free health checkup once a year

Learning and development opportunities:
  • Learning: you will be taught a range of international professional skills, including corporate culture, service skills, and more.
  • Career Development: Promotion opportunities are transparent and are dependent on your own efforts. You can also apply for internal transfers should you wish to develop yourself in another part of the company. With Hotel, Food and Beverage, Fire Safety, Security, Merchandise, Park Operations, Disney University and Operations training opportunities across multiple industries, there will always be development opportunities for those who want them at Disney.
  • Activities: Disney provides Cast Member with a range of volunteering opportunities as well as fun clubs for basketball, tennis, yoga, Disney Run, Music, Drama, DIY and more as a way to help you connect with your colleagues and network in a fun environment.

Application Process:

Apply online -> Interview over email -> Accept Employment -> Onboard
Please note: You may only apply for this position once in a six-month period. If you have applied within the last six months, please log in to your account to view your current application status.

Work Location:

You will be working at Shanghai Disney Resort in Pudong, Shanghai. You can take metro Line 11 to Shanghai Disney Resort station or take one of our many shuttle buses. The shuttle buses can be taken from one of several central areas across the city every day. You can find out more information during your onboarding process.
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Acerca de Shanghai Disney Resort:

Shanghai Disney Resort, el primer resort de Disney en China continental, es un lugar donde amigos y familiares pueden escapar juntos a un mundo completamente nuevo de fantasía, imaginación, creatividad y aventura. El complejo alberga el parque temático Shanghai Disneyland; dos hoteles temáticos; Disneytown un gran distrito de compras, restaurantes y entretenimiento; un teatro al estilo de Broadway; Wishing Star Park y otras áreas de recreación al aire libre. Los miembros del elenco de Shanghai Disney Resort brindan un servicio de primera clase a los huéspedes, y el complejo da vida a las historias y personajes clásicos de Disney con toques culturales auténticos y temas diseñados específicamente para las personas de China. Shanghai Disney Resort ofrece algo para todos: aventuras emocionantes, jardines exuberantes donde los huéspedes pueden relajarse juntos y enriquecedoras experiencias interactivas.

Acerca de The Walt Disney Company:

The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una compañía líder que brinda diversos servicios de entretenimiento y medios para toda la familia a nivel mundial que opera en los siguientes sectores: redes de medios de comunicación, parques y complejos, estudios de entretenimiento, productos para el consumidor y medios interactivos. Desde su humilde origen como un estudio de dibujos animados en la década de 1920 hasta su preeminente posición actual en la industria del entretenimiento, Disney ha mantenido con orgullo su legado de crear historias y experiencias de primer nivel para cada miembro de la familia. Las historias, los personajes y las experiencias de Disney atraen a consumidores y visitantes de todas partes del mundo. Operamos en más de 40 países y nuestros empleados y Cast Member trabajan juntos para crear experiencias de entretenimiento que son apreciadas por el público local e internacional.

Este puesto es en Shanghai International Theme Park Company Limited , que forma parte de un segmento comercial que denominamos Shanghai Disney Resort.

Los beneficios específicos varían entre diferentes funciones y pueden ajustarse según la política de la empresa. Shanghai Disney Resort no cobra una tarifa por enviar solicitudes de trabajo y no ha autorizado a ninguna persona o empresa a que lo haga. Revise siempre nuestros canales o plataformas oficiales para obtener la información de contratación más relevante.

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