Associate Manager, Cosmetology, Disney Cruise Line

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

About Disney Cruise Line

Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of six ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, Disney Wish, and Disney Treasure — and seven more ships on the way, including the expanded relationship with Oriental Land Company Ltd. to bring Disney cruise vacations to Japan, by 2031. The Disney Cruise Line fleet sails to destinations in The Bahamas, the Caribbean, Europe, Alaska, Mexico, Canada, Hawaii, the South Pacific, and Australia and New Zealand. The Disney Adventure, setting sail in 2025, will be the first to home port in Singapore.

About the Role

The Cosmetology Manager will support the Disney Cruise Line. This position leads and mentors hourly Cosmetologists and is the point of contact for contractors who care for the various wigs, facial hair, and prosthetics used in the various Entertainment offerings aboard the ships. Candidates will have a passion for Guest and Cast service putting inclusion to the forefront of everything they do.

Responsibilities:

• Lead, guide, and develop a successful team of hourly Cosmetologists through demonstrated leadership, coaching, and mentoring.
• Provide a safe working environment while ensuring compliance with Company, State, and Federal regulations.
• Build and maintain positive relationships with Entertainment and Costuming partners.
• Represent and support business requests in a fast-paced environment.
• Collaborate with Costume Designer, Production Teams, and Buyer to refine project scope as materials are selected and construction methods are refined
• Monitor, analyze, and take action on inventory quantity, wig show quality, and expenses affecting annual financial targets.
• Must clearly understand all wigs and makeup used in our various Entertainment offerings.
• Must have a clear understanding of how to set and adjust priorities to satisfy partner needs and maintain show quality.
• Must understand the company guidelines and how it aligns with hair and makeup.

Schedule Requirements:

• Ability to be flexible with work schedule, including nights, weekends, and holidays
• Ability to travel both domestically and internationally up to 40% of the time 

Requirements:

• 1+ years experience in a Cosmetology or Entertainment related field
• 1+ years leading union employees
• Experience with wig styling and production
• Experience building mutually beneficial partnerships in a collaborative environment
• Experience supervising team workflows and assisting in prioritizing collision points
• Experience with budget oversight and reporting out variances
• Experience communicating (both verbal and written) with all levels of partners
• Experience utilizing Microsoft Suite
• Ability to work around various fibers and synthetic furs

Preferred Qualifications:

• Current Cosmetology license
• Experience with synthetic wig styling and production
• Experience with Walt Disney World Collective Bargaining agreements
• Experience with maritime labor laws
• Experience with prosthetics, airbrushing, and makeup application
• Multilingual

Educational Qualifications:

• High school degree or equivalent is required
• Advanced degree in Costume/Hair and Make-up Design or Technology, Cosmetology, or related field is preferred

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.