Front of House (Receptionist)
Aplicar ahora Aplique más tarde Job ID 10094326 Ubicación Vancouver, Canadá Business Industrial Light & Magic Fecha de publicación 28/06/2024Detalles del empleo:
Position Summary
This role is considered Onsite, which means the employee will work 100% onsite 5 days a week at a Company designated location.
The Front of House position acts as the first person employees, clients and vendors will speak to when entering the studio. You’ll be responsible for representing the studio and its culture in a positive manner and helping to answer questions and find solutions to various inquiries. The position will support a wide array of administrative tasks in addition to implementing security protocol and supporting studio events.
This position is open to B.C. residents only who currently have the right to work in Canada.
What You’ll Do
- Act as first point of contact and security at reception area; receives and announces visitors, candidates and deliveries, answer questions
- Implement security standards, including ensuring accurate check in by all non-employees, issuing and tracking badges, maintaining associated trackers
- Handle and facilitate studio tour requests, ensure security protocols are followed
- Act as the first point of contact for basic first aid services, document incidents and report to HR
- Ensure the first aid room is fully stocked, track and order supplies as the need arises
- Monitor café and washroom supplies throughout the day and submit service tickets
- Maintain a tidy and safe reception area; ensure hygiene standards are maintained
- Run parking registration, tracker and coordination with the landlord
- Answer reception phone for studio entry and deliveries, assist with shipping and receiving as the need arises
- Assist with meeting room, quiet room, kitchen calendar reservations and management
- Main point of contact for external room bookings within the landlord property, work with the landlord for reservations.
- Assist with coordinating and facilitating studio screenings, both onsite and offsite
- Handle company cell phone tracker and inventory, download monthly invoice
- Support HR Manager and Finance to complete ad hoc administrative activities
- Handle studio printers, including supplies and reporting
- Event coordination under mentorship of studio management, including budgeting, planning, Social Committee leadership and live event management
- Support studio initiatives and projects as advised
What We’re Looking For
- Experience in a customer service role (3+ years)
- Experience in Exec Support, Admin or Reception role
- First aid level 2 certification, or willing to be trained
- Experience in planning and driving events
- Confident, engaged, curious, outgoing, innovative and a proactive problem solver
- Excellent communication and client handling skills
- Establishes and maintains relationships, passionate about delighting customers and colleagues
- Focus on delivering outcomes in a timely manner and to a high standard
- Applies critical and creative thinking to resolve issues in the most cost- and time-efficient manner
- Works well within a team environment with a focus on personal results; takes ownership and keeps collaborators informed
- Curiosity about film / visual effects / graphic arts industries
- Solid understanding of Windows, MS Office package and Google Suite
JoinILM
The hiring range for this position in Vancouver is C$36,200 to C$46,000 per year based on a 40-hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A full range of medical, financial, and/or other variable pay or benefits, may be offered dependent on the level and position offered.
Acerca de Industrial Light & Magic:
Fundado en 1975 por George Lucas, ILM es la instalación de efectos líder en el mundo, que presta servicio a las industrias cinematográfica, de producción comercial y de atracción. ILM ha creado efectos visuales para más de 325 largometrajes y ha jugado un papel clave en siete de los 10 éxitos mundiales de taquilla más importantes de todos los tiempos y ha contribuido en 25 de los 50 mejores. ILM ha establecido el estándar para los efectos visuales, creando algunas de las imágenes más impresionantes de la historia del cine. A la vanguardia de la revolución digital, la compañía continúa abriendo nuevos caminos en efectos visuales, realidad virtual, realidad aumentada y cine inmersivo.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en ILM (Vancouver) Inc. , que forma parte de una empresa comercial que denominamos Industrial Light & Magic.