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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Disney Store - Store Manager

ID de la posición 713252BR Ubicación West Nyack, Nueva York, Estados Unidos Business Disney Store Fecha de publicación Oct. 16, 2019

Detalles del empleo:

The Disney Store retail chain, which debuted in 1987, is owned and operated by Disney in North America, Europe, and Japan. Disney Store is the retail merchandising arm of Disney Consumer Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends the Disney brand to merchandise. Disney Store carries high-quality products, including exclusive product lines that support and promote Disney's key entertainment initiatives and characters. Disney Store opened its first store in Glendale, California and, in doing so, originated the themed retail business model. There are currently more than 200 Disney Store locations in North America; more than 40 Disney Store locations in Japan; and more than 100 Disney Store locations in Belgium, Denmark, France, Ireland, Italy, Portugal, Spain and the United Kingdom , plus online stores www.DisneyStore.com, www.disneystore.co.uk, www.disneystore.fr and www.disneystore.de. Each Disney Store location offers a magical shopping experience that can only be delivered by Disney, one of the world's largest and most successful entertainment companies. For more information, please visit www.disneyconsumerproducts.com/press/us/disneystore or follow us at www.facebook.com/DisneyStore and www.twitter.com/DisneyStore.

Responsabilidades:

The Store Manager supervises and participates in the day-to-day operations of the Store ensuring that the Guest, both internal and external, has “The Best Retail Experience in the World”. This is done through consistent exceptional Guest Experience, development of the Cast and Store Leadership Team, maintaining of Store visual standards as well as compliance with established policies and procedures. This is a full-time, exempt position.
  • Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”, through inspiring communication, integrity and passion for the Brand
  • Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences. This is accomplished through in-Store entertainment, Guest Engagement and building an emotional connection to the brand
  • Supports and participates in initiatives that give back to the community to promote the Disney brand
  • Works in collaboration with internal and external Disney Team to leverage synergy opportunities across functions and businesses
  • Considers impact of actions on individual, team and the organization.
  • Drives the recruitment, retention and development of a diverse range of talented people
  • Strengthens others through consistent coaching and feedback while driving productivity and morale of the team.
  • Supports an environment that encourages creative thinking and supports risk taking
  • Holds self and others accountable to high performance standards while providing Guests with memorable experiences
  • Develops strategy and helps to translate into specific priorities, objectives and action plans
  • Understands and drives appropriate metrics to assess business performance – Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable Expenses (shrink and payroll)
  • Manages time, projects, processes and resources to produce desired outcomes
  • Partners with Store Leadership Team to ensure Store is open and closed in compliance with company policy
  • Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
  • Ability to communicate effectively with all levels, even under pressure
  • Demonstrated ability to develop and lead a team that drives results
  • Proven ability to create a positive work environment
  • Ability to listen to feedback and take constructive action
  • Must maintain a professional appearance and adhere to Disney Store grooming guidelines
  • Ability to read, write and effectively communicate in the English language

Experiencia laboral requerida:

  • Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder
  • Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
  • Occasional overnight travel may be required
  • Must be able to submit verification of legal right to work in the United States
  • Must be at least 18 years of age

Experiencia deseada:

  • Three to five years experience in specialty retail in a leadership role
  • Ability to speak fluently in another language in addition to English
  • Comfortable storytelling in front of large groups of people

Educación requerida:

  • High School Diploma or equivalent

Educación deseados:

  • College Degree or equivalent

Acerca de Disney Store:

La tienda Disney Store, que se inauguró en 1987, ofrece productos de alta calidad que incluyen las líneas de productos exclusivos que apoyan y promueven las iniciativas clave de entretenimiento de Disney y los personajes de Disney, Pixar, Star Wars y Marvel. shopDisney.com es un sitio web de comercio electrónico para visitantes de todas las edades, donde se ofrece una selección exclusiva de los mejores productos de la tienda Disney Store, de los concesionarios de Disney Consumer Products, de colecciones y colaboraciones globales, y de parques y complejos de Disney, incluidas las tendencias en moda y accesorios, juguetes, productos para el hogar y artículos coleccionables. La tienda Disney Store y el sitio web shopDisney ofrecen mágicas experiencias de compra que solo puede brindar Disney, una de las compañías de entretenimiento más grandes y exitosas del mundo. Actualmente, hay más de 240 tiendas Disney Store en Norteamérica, más de 40 tiendas en Japón, dos tiendas en Shanghái, China, que incluyen además una tienda insignia, y más de 70 tiendas en Dinamarca, Francia, Alemania, Irlanda, Italia, Portugal, España y el Reino Unido.

Acerca de The Walt Disney Company:

The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una compañía líder que brinda diversos servicios de entretenimiento y medios para toda la familia a nivel mundial que opera en los siguientes sectores: redes de medios de comunicación, parques y complejos, estudios de entretenimiento, productos para el consumidor y medios interactivos. Desde su humilde origen como un estudio de dibujos animados en la década de 1920 hasta su preeminente posición actual en la industria del entretenimiento, Disney ha mantenido con orgullo su legado de crear historias y experiencias de primer nivel para cada miembro de la familia. Las historias, los personajes y las experiencias de Disney atraen a consumidores y visitantes de todas partes del mundo. Operamos en más de 40 países y nuestros empleados y Cast Member trabajan juntos para crear experiencias de entretenimiento que son apreciadas por el público local e internacional.

Este puesto es en Disney Store USA, LLC , que forma parte de un segmento comercial que denominamos Disney Store.

Disney Store USA, LLC es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo sin distinción de raza, color, religión, sexo, origen nacional, orientación sexual, identidad de género, discapacidad o condición de veterano protegido. Disney fomenta una cultura empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo que cambia rápidamente.

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